Description

What this job is about:
As the Training Specialist, you will serve as the agency’s training coordinator in the areas of diversity, equity and inclusion, new employee orientation, curriculum development and ongoing employee leadership development opportunities. You will also provide key administrative support to the agency’s training and development efforts related to compliance and professional development for employees at all levels.

You will have the opportunity to build and support learning opportunities in The Learning Center (TLC) and LinkedIn Learning for OFM, Office of the Governor, and affiliates. You will communicate training details to participants and track all attendance and transcripts for OFM employees. Lastly, you will work alongside statewide communities of practice and The Learning Center to gather current best practices and strategies for training management.

Compensation:
The starting salary range for this position is $58,188 - $75,000, depending on qualifications. To allow for growth and salary progression over time in this role, the full salary range is $58,188 - $93,108.

Who we are:

Our work at the Office of Financial Management (OFM) serves as a crucial part of the decision-making that the governor, Legislature and state agencies do each year. As an employee of OFM, you will be part of a team of dedicated professionals who work hard every day to provide the vital information and services they need to serve the people of Washington.

If playing a key role in supporting and improving state government matters to you, you’ve found the right place.

What we offer our employees:

We support the following values in the workplace:

• Foster an environment of diversity, equity, inclusion and belonging. We strive to hire, cultivate and retain a competitive workforce that reflects the communities we serve.
• Offer telework and remote work opportunities, when possible, by offering work tools that promote creative collaboration, drive efficiency, and best suit the important work we do whether you live five minutes from our work building or work elsewhere in the state.
• Encourage a healthy life/work balance by offering flexible/alternative work schedules, wellness activities, mobile arrangements and telework opportunities.
• Offer an Infants at Work Program to promote parent and infant bonding, parental well-being and healthy infant development. Depending on your job duties, work location and supervisor approval, eligible employees who are new mothers, fathers or legal guardians can bring their infant (six weeks to six months) when they return to work.

Duties

What will you be doing?
As the Learning Center administrator, you will be responsible for the following areas:

• 
  Build and manage training/curriculum: Build courses/classes/assessments for OFM-required trainings, including all DEI sponsored trainings and other optional training opportunities. Schedule and post trainings on agency calendars. Check rosters, mark completions and deactivate classes. Send post-training communications to attendees with PowerPoint/surveys.
• Auto-assignments: Create and manage auto-assignments for all required training in The Learning Center.
• Reporting: Create and run mandatory training reports on a biannual basis/as needed for reporting purposes.
• TLC account maintenance: Approve trainings with costs, change and update user information, permissions. Update organization keys for correct job titles.
• User issues: Troubleshoot user issues, provide solutions and educate users on how to fix issues themselves. Serve as liaison between employees and Department of Enterprise Services/OFM IT if issues need to be escalated. Pull transcripts for contracts requirements.
• Training managers point of contact: First point of contact for OFM/Governor’s Office training managers/other OFM/GOV TLC administrators; assist with issues or questions, provide resources, trainings and meetings, assistance with building courses and troubleshooting division/user issues. Serve as liaison between training managers and DES to get training manager accounts set up as administrators and the TLC trainings they need (requires meeting with DES and training manager to ensure they are set up properly with permissions).
• LinkedIn Learning: Create/maintain/troubleshoot user accounts. Recommend trainings to users. Keep track of accounts and send billing to accounting. Renew accounts on a yearly basis.
• Training assistance: Provide facilitator assistance during live trainings, monitoring the participants, providing materials and sending communications before, during and after. Create and facilitate basic trainings based on agency needs.
• Required training management: Run and distribute quarterly reports to each division for supervisors to help meet statewide and internal requirements.

Qualifications

Required Qualifications:

• 
  Three years of demonstrated knowledge and experience in administrative support related to training platforms, development and reporting compliance related to training and/or education.

Required Competencies:

• Ability to multi-task and provide high-level support for more than one project at a time, being flexible and able to adjust to shifting priorities.
• Strong communication skills including the ability to present to diverse groups.
• Effective problem solver, data analyst and presenter.
• Ability to work collaboratively with teams and respectfully challenge the status quo.
• Proficient user of Microsoft Office tools (Teams, Outlook, Excel, Word, PowerPoint, SharePoint, Publisher, etc.).

Desired Qualifications:

• Experience with the state’s The Learning Center (TLC), LinkedIn Learning and evaluation platforms such as Survey Monkey.
• Curriculum development and facilitation for a diverse group of individuals.
• Experience with eLearning development and management of intranet sites.

What we're looking for
Success in this position requires a person with strong organizational skills, coupled with a strategic mindset and ability to prioritize multiple projects efficiently. You will also have a commitment to DEIB efforts and how to incorporate this aspect in all levels of OFM trainings.

Supplemental Information

Application Process
How to Apply

Interested? We would love to hear from you. Click “Apply” at the top of this page to start your application (you can save the application and come back to it, if needed). Please include the following:

• 
  A letter of interest that describes your specific qualifications.
• A current resume that details your applicable experience and education.
• A list of at least three professional references with current telephone numbers.

We will directly contact the top candidates to interview for this position. Because we base our selection on the information you provide, it is in your best interest to identify the knowledge, skills and abilities that address the required and desirable qualifications we described above.

Questions?

For questions about this recruitment or to request reasonable accommodation in the application process, please email William Penzo at TalentAcquisition@ofm.wa.gov. For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.

The Office of Financial Management is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, and disabled and Vietnam-era veterans are encouraged to apply. If you need accommodations or help in the application process, or who wish to receive this job announcement in an alternative format, you may email TalentAcquisition@ofm.wa.gov or dial 711 to reach the Telecommunications Device for the Deaf system.