SCHEDULE: Monday-Friday, 8:00 a.m. - 5:00 p.m.

RESPONSIBILITIES:

1.0* Oversees the daily flow of patients in a large, high-volume physician practice site. Makes appropriate staff adjustments, as necessary, in consultation with Practice Administrator or provider. Assists the Practice Administrator with interviewing clinical staff. Develops monthly clinical staff rotation schedule. Takes a primary role in orientation of new staff/students to the practice. Assists in development and review of policies and procedures. Serves as EMR resource for other CMA’s.

2.0* Orders medical supplies and vaccines. Conducts medication counts. Conducts quality control processes for on-site laboratory services. Maintains logs necessary for POC testing, medical counts, and other quality control processes. Coordinates disposal of bio-hazard materials with Hospital.

3.0* Assists provider by rooming patient, documenting signs/symptoms, obtaining blood pressure, weight, height and temperature as pertinent. Completes medical history forms. Will generally be assigned to a high-volume provider.

4.0* Performs set-up for procedures and assists provider with procedures, which may include performing dressing changes, ear washes, catheterizations, breathing treatments, EKG’s, urinalyses, strep, flu, pregnancy tests, and some injections as directed by the provider and dependent upon the providers’ specialty.

5.0* Schedules tests, radiology exams and appointments with specialists as requested by the provider and/or patients. Enters all information pertaining to check-in/check-out as necessary in an appropriate manner in the EMR. Performs prior authorizations as required. Notifies office referral specialist when insurance referral is required.

6.0* Assists provider with office exams, obtaining height, weight, BMI and other pertinent information as required. In Family Physicians, Women’s Care, Internal Medicine and Pediatrics: May administer immunizations. Updates immunization records and records VFC immunizations in VFC log.

7.0* Performs phone triage when scheduled, including fielding patient medical questions, test results, medication refills, and call-backs to patients as directed by provider or requested by patient. Faxes/calls/transmits prescription refills as directed by provider.

8.0* Performs walk-in patient duties as scheduled, which may include: triage, injections, blood pressures, urinalyses, medication sample requests, collecting history and other information from the patients to be relayed to the provider for direction.

9.0* Functions as a resource to visitors, providers and staff; greets everyone promptly and courteously. Clearly communicates and continuously supports the Mission and Values of JMH.

10.0 Performs additional duties not addressed here as assigned by the Practice Administrator, practice site provider, Chief Ambulatory Officer (Orthopedic Care Center only) and/or the JMH Vice President of Physician Practices.

11.0* Conducts all activities in compliance with applicable laws, regulations, standards, and JMH policies and procedures including Blood and Body Substance Precautions.

Johnson Memorial Health is a nationally-recognized network of physicians, services and healthcare resources based in Johnson County, Indiana. The centerpiece is Johnson Memorial Hospital, located in Franklin Indiana, just 20 minutes south of Indianapolis.

Johnson Memorial Health provides award-winning services including cancer, cardiovascular, diabetes, maternity, orthopedic, sports medicine, pain, weight loss and wound healing care. The network also features breast care, home and occupational care and outpatient rehabilitation services.

In addition to the main campus in Franklin, Johnson Memorial Health has expanded to include the Greenwood Primary Care Center, the Whiteland Primary Care Center, and the Franklin Primary Care Center. In 2013, Johnson Memorial Health partnered with Community Health Network and opened the Stones Crossing Health Pavilion to serve the residents of the Center Grove area.

Johnson Memorial Health offers outstanding benefits and an attractive community in which to work and live. If you have any general questions or comments about employment at JMH, please contact us. Johnson Memorial Health is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.