Job description
ROLE PURPOSE:
The Kitchen Manager is responsible for supporting the management team with leading by example and by providing employees with the knowledge and skills necessary to create an exceptional dining experience for each guest. Provides overall leadership, supervision and direction on shift operations in order to consistently meet or exceed the guest experience in relation to food safety and food quality.
RESPONSIBILITIES:
- Provide direction, coaching and leadership for all BOH employees (including food preparation and production, safety and sanitation and company policies and procedures)
- Hires, coaches, and trains the kitchen staff to perform various assignments and handle the equipment
- Communicate regularly with the General Manager and Human Resources regarding employee issues and complaints
- Responsible for training kitchen personnel in cleanliness and sanitation practices
- Utilizes all tools necessary to ensure quality food is prepared to recipe specification within company approved ticket times
- Ensure the freshness of food product through proper purchasing and product rotation, utilizing the FIFO method
- Checks food storage and temperatures daily, records the temperatures on the log sheet and notifies maintenance of any issues
- Responsible for attending trainings for new menu items and training kitchen staff on proper preparation of new menu items
- Communicates, implements, and follow up on all changes for food products and kitchen systems and procedures
- Check and maintain proper food holding and refrigeration temperature control points
- Responsible for rollouts of all Company initiatives and new menu implementation
- Ensures that daily opening, mid and closing operation duties are being completed daily
- Maintain kitchen equipment by following manufacturer's operating instructions, educating staff of proper use, maintaining equipment supplies, and contacting vendors for repairs as necessary
- Delivers exceptional guest experience through execution of great food and drinks
- Practices proactive guest management by recognizing opportunities before they occur, resolving the ones that do, and leaving the guest with a positive experience portraying a positive company image at all times
- Assist managers and General Manager with FOH duties as necessary
Financial
- Responsible for weekly scheduling of kitchen staff in accordance with theater occupancy forecast, movie schedule, and employees' availability
- Executes private events to maximize sales and increase the guest experience
- Control food cost and usage by following proper requisition of products from storage areas,
- product storage procedures, standard recipes and waste control procedures
- Ensure successful delivery of the daily and weekly budgets, goals, and objectives
- Other duties as assigned
- 1-3 years of kitchen management required
- Culinary arts degree preferred
- Food Managers Certification required
- Proficient guest service, administrative and follow-up skills
- Equally comfortable communicating and working with guests, peers, subordinates, vendors or partners
- Intermediate to Advanced understanding of functions of food and beverage
- Advanced knowledge of Food, Health and Safety Regulations
- Availability to work during holidays, nights, and weekends with increased hours during peak times
- Standing, walking, lifting, twisting, bending and traversing stairs on a frequent basis
- Ability to work under pressure in a fast-paced environment
- Proven leadership and motivational skills
- Displays a professional appearance and is a positive role model within the restaurant and Support office
- Strong written and verbal communication skills
- Strong decision-making skills
- Equally comfortable communicating, negotiating, and working with guests, peers, direct reports, vendors or partners
- High guest satisfaction expectations and focus
- Resourceful problem-solving skills
- Self-motivated and results driven
- Strong organizational and time management skills with the ability to multitask and delegate projects and tasks simultaneously
- Holds self and others accountable to consistently maintain high performance standards
- Free Popcorn & Soda
- Free Employee Meal
- Food & Beverage Discount
- Free Movie Passes
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change or be added at any time per the business needs.
Cinépolis USA is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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