Job description
About Our Company
Vytalize Health is a leading value-based care platform for seniors that has raised over $70 million in financing from top healthcare investors. We partner with primary care practices and power them through bold financial incentives and smart technology. We combine a Medicare ACO, virtual and in-home doctors' office, and a digital health platform to equip our network of physicians with everything they need to be successful in caring for their patients and staying ahead in a rapidly changing healthcare system. Our private equity-backed company works with over 500 providers and manages more than $2 billion in annual medical spending.
About our Growth
Vytalize Health has grown its patient base over 100% year-over-year and is now partnered with over 1,000 providers across 36-states. Our all-in-one, vertically integrated solution for value-based care delivery is responsible for $2 billion in medical spending. We are expanding into new markets while increasing the concentration of practices in existing ones.
Visit www.vytalizehealth.com for more information.
Why you will love working here
We are an employee first, mission driven company that cares deeply about solving challenges in the healthcare space. We are open, collaborative and want to enhance how physicians interact with, and treat their patients. Our rapid growth means that we value working together as a team. You will be recognized and appreciated for your curiosity, tenacity and ability to challenge the status quo; approaching problems with an optimistic attitude. We are a diverse team of physicians, technologists, MBAs, nurses, and operators. You will be making a massive impact on people's lives and ultimately feel like you are doing your best work here at Vytalize.
We are seeking a talented and driven individual to join our team as an IT Business Analyst/Project Manager. In this role, you will play a vital part in bridging the gap between business objectives and technology solutions, driving the successful implementation of projects that align with organizational goals. With your exceptional analytical skills, strategic mindset, and strong communication abilities, you will collaborate with cross-functional teams, gather and analyze requirements, develop comprehensive specifications, and oversee the project lifecycle from initiation to delivery. If you thrive in a dynamic and fast-paced environment, possess a solid understanding of business processes and technology, and have a proven track record in project management and business analysis, we invite you to join us in this exciting opportunity to make a significant impact and drive innovation within our organization.
Qualifications:
- Bachelor's degree in Information Technology, Systems Administration, and/or related field or equivalent experience, plus 5 years of related experience or Master's degree plus 3 years of related experience
- Excellent experience supporting critical application software (local, network installed and SaaS) to include medium to complex troubleshooting, research, ability to read and comprehend technical manuals, and maintain procedural documentation
- DNS, http, IP addressing, Subnetting), and different methods of file transfer (e.g., FTP, SFTP, FTPS, NDM)
- Team player who thrives in collaborative environments
- Strong critical thinking and troubleshooting skills
- Ability to step back and think holistically about problems and root causes
- Experience administrating Microsoft 365 applications including: OneDrive, Exchange, Teams, SharePoint, PowerApps, PowerAutomate and PowerBI
- Experience administering Azure AD, ADFS, Group Policy, and Okta, SSO
Advanced skill with PowerShell
- Fully proficient knowledge on server architecture and understanding of virtualization technologies, storage systems, enterprise security practices, and replication technologies
- Evidence of ability to act highly independently on large and unique tasks and wide-ranging initiatives using a subject matter expertise of the Application or System Admin discipline
- Fully proficient understanding of the Internet and its key configuration components (e.g
- Fully proficient understanding of SQL scripts and other scripting languages, and experience with batch automation and automation tools
- A track record of high-level personal performance
- Shows significant contribution within diverse teams across multiple projects or small initiatives to successfully achieve deliverables
- Clear & concise oral & written communication skills
- Proven experience developing solutions to a variety of challenging problems of broader scope and complexity, using established procedures
- A history that illustrates flexibility and adaptability to changing business needs and shows exposure to overcoming fundamental change obstacles
- Fully proficient understanding of solutions development methodologies
- Lean-Agile mindset proficient in the understand and becoming familiar with the Lean-Agile mindset
Responsibilities:
- Responds to incident tickets, user inquiries and services requests
- Analyzes and triages defects/issues, plan and manage releases and migrations in different environments
- Monitors system alerts, system utilization thresholds, capacity utilization on servers etc
- Mentors, consults and otherwise supports the adoption of the application including responding to inquiries from a variety of sources for the purpose of providing technical assistance, advice and support, training, and assisting in the proper, efficient and effective use of the application
- Understands a broad range of customer's requirements, expectations and operational imperatives for their mission success and translates those business drivers and needs into requirements and actions for continuous enrichment of the user's experience
- Works with the software vendors to obtain in-depth and up-to-date knowledge of the vendor's planned changes, existing problems and known errors, corrective action and work around alternatives, and technical support capabilities
- Maintains current knowledge of vendor's plans and strategic directions for the application including: patch releases, minor version releases, major version releases, end-of-life support, new capability enhancements, and upgrade support capabilities
- Follows industry trends, evaluate vendor products, and pursue technology innovation to ensure business services are cost competitive and aligned to industry best practices
- Leads, plans, and executes projects, small initiatives
If you meet the qualifications and are passionate about improving business processes, we encourage you to apply for this exciting opportunity. We offer a competitive salary and benefits package, including health and dental insurance, retirement plans, and paid time off. Please send your resume and a cover letter outlining your experience and qualifications for this position. We look forward to hearing from you.
Perks/Benefits
- Competitive base compensation
- Annual bonus potential
- Health benefits effective on start date; 100% coverage for base plan, up to 90% coverage on all other plans for individuals and families
- Health & Wellness Program; up to $300 per quarter for your overall wellbeing
- 401K plan effective on the first of the month after your start date; 100% of up to 4% of your annual salary
- Company paid STD/LTD
- 5 sick days and unlimited paid "Vytale Time" after your first 90 days
- Technology setup
- Ability to help build a market leader in value-based healthcare at a rapidly growing organization
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.
Please note at no time during our screening, interview, or selection process do we ask for additional personal information (beyond your resume) or account/financial information. We will also never ask for you to purchase anything; nor will we every interview you via text message. Any communication received from a Vytalize Health recruiter during your screening, interviewing, or selection process will come from an email ending in @vytalizehealth.com
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