IT Analyst-Network

Full Time
Wausau, WI 54403
Posted
Job description

WHO WE ARE:


The City-County Information Technology Commission (CCITC) serves the City of Wausau, Marathon County, and North Central Health Care (NCHC) by providing the implementation, management, support and operation of information technology and information systems. We have specialized teams providing server and networking support, programming, PC support, voice services, helpdesk, 24x7 operations, and project management services.

Our Mission: We are one IT team bound together with one mission, to serve the community by helping our governmental partners use technology effectively.

CCITC full and part-time employees enjoy competitive salaries, flexible schedules, and a range of excellent benefits, including:

  • Pay for Performance System
  • Health insurance
  • Post-Employment Health Plan
  • Dental insurance
  • Wisconsin Retirement System Defined Benefit Plan
  • Flexible Spending Account to set aside pre-tax dollars for childcare and medical expenses
  • Optional life insurance
  • Income Continuation Insurance
  • Educational Reimbursement Program
  • 457 Deferred Compensation Plans
  • Generous Paid Leave, and Holiday Time Off
  • Employee Recognition Programs and a Positive Workplace Culture



POSITION SUMMARY:


Participate as a member of the infrastructure support team. As a member of that team the individual in this position will have the responsibility of installing and supporting systems and applications in our environment.

Primary Areas of Responsibility:
Servers: Windows Server operating systems, Active Directory, server hardware, storage area networks, virtual server software
Network Equipment: switches, routers, firewalls, WIFI controllers and access points
Security: Firewalls, Active Directory, Public and Staff wireless
Voice Over IP: hardware and software
Digital Video: hardware and software.



QUALIFICATIONS:


  • Bachelor’s degree in Computer Science, MIS or related field
  • Three to five years of progressively responsible network analyst experience, or any combination of education and experience that provides equivalent knowledge, skills and abilities
  • Possession of a valid Wisconsin driver’s license is desirable


EXAMPLES OF WORK PERFORMED:


  • Installs, maintains, and administers MS Server Operating Systems including Active Directory, File/Print and Exchange.
  • Installs, maintains, and administers VMware virtualization software, management tools and interfaces.
  • Installs, maintains, and administers Cisco VOIP hardware, software, management tools and interfaces to the public switched telephone network.
  • Installs, maintains, and administers digital video systems including system management tools and applications.
  • Installs, maintains, and administers network systems. These systems include LAN, WAN and wireless, switches, routers, controllers and other dedicated appliances.
  • Work with computer operations staff to ensure proper backup of all system data.
  • Using industry standard project management practices to ensure that projects are completed on time, on budget and in scope.
  • Coordinate vendor and manufacturer support when necessary.
  • Participate in second level on-call schedule for service outages.
  • Maintain inventory records.
  • Keep skills updated regarding new technologies, product offerings, and industry best practices.
  • Analyzes and documents customer requirements and cost/benefits to recommend appropriate system hardware and software.
  • Maintains equipment and operating software documentation.
  • Creates and maintains equipment and operating procedures meant to be used by IT staff.
  • Performs duties in a manner that is consistent with the CCITC Mission, Vision and Core Values.
  • Effective oral and written communication skills


KNOWLEDGE, SKILLS & ABILITIES:


All listed duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

Physical and Mental Abilities Required to Perform Essential Job Functions

  • Requires the ability to learn new concepts quickly.
  • Ability to sit, stand and focus
  • Unpack and move computer equipment

Language Ability and Interpersonal Communication

  • Requires the ability to perform mid-level data analysis including the ability to audit, deduce, assess, conclude, and appraise. Requires discretion in determining and referencing such to established criteria to define consequences and develop alternatives.
  • Requires the ability to persuade, convince, influence, train and monitor, in favor of a desired outcome. Requires the ability to act as a lead person.
  • Requires the ability to utilize a variety of reference, descriptive and advisory data and information such as computer documentation, lists, service requests, status reports, computer manuals, databases, technical operating manuals, procedures and guidelines.
  • Requires the ability to communicate orally and in writing with computer users, department personnel, vendor representatives and computer service personnel.

Environmental Adaptability

  • Work is normally performed in an office environment under generally safe and comfortable conditions with a limited risk of injury.
  • This position is remote eligible.
  • Federal law requires that any individual selected and hired into this position be fully vaccinated against COVID-19. Only those individuals with an approved medical or religious exemption are excepted from this legal requirement. Being fully vaccinated means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. As a condition of employment, newly hired employees will be required to provide proof of their COVID-19 vaccination unless a medical or religious exemption is approved.
  • Work may occasionally be performed in other safe and comfortable surroundings without exposure to adverse environmental conditions.



COMPENSATION:


This position is an exempt, salaried position. The salary range is $73,923 to $82,804.

Also provided is a comprehensive employee benefits package including health and dental insurance and income continuation and life insurance, paid leave, holidays, deferred compensation, flexible benefit program, and Wisconsin Retirement System.



SELECTION PROCEDURE:


Selection of the successful candidate may be made by assessment of experience and education, criminal record check, data-entry test; oral interview; review of references, written background inventory, and other appropriate job-related selection procedures. All applicants will be notified as to the status of their application.

CCITC reserves the right not to fill this position based on applications received, staffing needs and other open positions.



SPECIAL ACCOMMODATIONS:


CCITC will make arrangements to furnish appropriate auxiliary aids and services where necessary and reasonable to afford an individual with a disability the opportunity to participate in the recruitment process. Please notify the CCITC office or phone (715) 261-6710 to request special accommodations prior to the application deadline.



NOTICE TO APPLICANTS:


Wisconsin Statutes, Sections 19.36 (7), 64.09 (5), and 64.11 (7) require public employers to treat the following items as a public record: Each applicant’s application, records, recommendations and qualifications except as provided in Section 19.36 (7), Wis. Stats. that allows the identity of an applicant to remain confidential if the applicant requests in writing that the CCITC not provide access to this information.


If you choose not to have this information become a public record, you must make such a request in writing to the City County IT Commission If you become a finalist for the position, your identity may be disclosed as required by law.

Application deadline is December 5th, 2022 at 11:59 p.m.

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