Salary: $39,000.00/per year plus incentive bonuses

MINIMUM REQUIREMENTS:

• Bachelor’s degree in Social Work, Psychology, Marketing, Public Relations, Communications or equivalent in closely related field strongly preferred.
• Must possess a valid Driver’s License from the state in which you reside, maintain a clean driving record, and proof of insurance per company insurance guidelines.
• Must pass a motor vehicle record (MVR), background check, and other screening per Company requirements.
• Must have excellent professional-level written and verbal communication skills.
• Must have solid computer and organizational skills with the ability to manage multiple projects at one time.
• Must be able and willing to work hours outside of normal working hours to attend events and other networking opportunities, as well as to respond to emergencies or to otherwise meet the needs of the people we serve and their families.
• Must have consistent access to reliable transportation that will allow for quick response in an emergency.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES (INCLUDED, BUT NOT LIMITED TO):

• Possess high level knowledge of the service categories in the State and the ability to speak confidently about those service categories and the options available to them through Overture.
• Possess expert knowledge of best practice when it comes to services and supports for people with developmental and intellectual disabilities, including person-centered planning and the rights afforded to people who choose to have services within Overture.
• Possess knowledge of independent contractor status and an ability to explain/understand the responsibilities and exclusions of independent contractors.
• Possess knowledge of applicable State rules and regulations related to services for persons with intellectual and developmental disabilities.
• Establish documented growth goals for your area and meet or exceed growth expectations.
• Maintain ongoing compliance with all required HR documentation and online/instructor-led trainings. Completes all trainings and documentation no later than the due dates given.
• Review and respond to referrals for services using a personal, tailored approach to explain how Overture can meet their specific needs and preferences.
• Leverage marketing materials to demonstrate the values, vision, and mission of Overture to prospective persons seeking services and their team.
• Facilitate meetings between Overture and prospective persons who wish to receive services, their families, providers, case managers, and/or other support persons.
• In conjunction with HR, actively recruit new residential providers by using electronic recruiting programs, attending employment fairs, and seeking out creative opportunities to find more providers to expand our pool.
• Work with marketing team to recommend and create resources, tools, ads, and flyers to promote services and teach people about our model.
• Spend time with the individuals in services and their families to stay tuned into the needs of our community and to identify opportunities to improve individuals’ satisfaction with our services.
• Attend provider fairs to interact with prospective people seeking services, their families, teams, and case managers who may want to learn more about Overture. Document outreach efforts and progress within building provider pool.
• Recommend proactive, solution-oriented strategies to help departments grow and retain a high level of customer satisfaction with services provided.
• Develop, monitor, and evaluate the impact of existing and proposed programs and events, and recommend changes to leadership.
• Complete initial residential inspections for all new residential providers and prior to each new placement to ensure state requirements are met in each residence prior to services starting.
• During home inspections or meetings, take pictures of providers, their homes, and gather pertinent information to be used in the creation of Provider Profiles. These can later be shared with people interested in receiving services that want to learn more about our placement options.

Why Work Here:

• Make a difference in the lives of those you support and their family/caregivers.
• If you can dream it, we can help you achieve it. We value innovation and are fast-moving company that loves to hear new ideas.
• Ever-evolving opportunities for growth.
• Regular team-building and social events.
• Wellness initiatives including monthly wellness challenges.
• Medical, dental, vision, and life insurance.
• 401K, with up to 3% employer match.
• Paid vacation, sick time, and holidays.
• Employee Assistance Program.
• Dependent care FSA.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical Requirements - Requires repetitive manual and finger dexterity and eye- hand coordination; requires the ability to use all office equipment; and the ability to lift/carry up to 30 pounds using appropriate body mechanics.
• Visual, Hearing, and Communication Requirements - Must be able to read, understand and communicate information and ideas orally and in writing to effectively communicate with others.
• Pressure Factor- This position may require employees to adapt to a frequently changing environment, including handling and de-escalating incidents. This position will interact with individuals who are intellectually and developmentally delayed, may be frail, confused, and at times engage in verbal or physical aggression. Accordingly, it is sometimes necessary to deal with unpleasant situations with the need to problem solve.

Overture is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law.

Education

• Bachelors or better in Social Work or related field

Licenses & Certifications

• Driver's License