Insurance Customer Service Representative

Full Time
Miami, FL 33145
Posted
Job description

Position Overview
State Farm Insurance Agent located in Miami, FL is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Iris Lopez - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.

Requirements

  • Excellent communication skills - written, verbal and listening
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Able to learn computer functions
  • Ability to work in a team environment
  • Ability to effectively relate to a customer
  • Bilingual - Spanish preferred
  • Property and Casualty license (must be able to obtain)
  • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

If you are motivated to succeed and can see yourself in this role, please complete our application. You can apply at: https://irislopez.SFAgentJobs.com/j/0x2i34 . We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Job Types: Full-time, Part-time

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off

Schedule:

  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Bonus pay
  • Commission pay

COVID-19 considerations:
All customers are required to wear masks, social distancing guidelines and surfaces sanitizing guidelines in place

Ability to commute/relocate:

  • Miami, FL 33145: Reliably commute or planning to relocate before starting work (Required)

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer Service: 1 year (Preferred)

License/Certification:

  • 2-20,4-40, or 2-15 License (Preferred)

Work Location: One location

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