Job description

**POSSIBLE OPPORTUNITY**

JOB TITLE: Instructor Trainer JOB LOCATION: San Antonio, TX

Experience, Knowledge, Skills and Abilities Required:

• Master’s Degree and 10 years’ experience
• Experience in direct delivery of instruction
• Experience teaching in an education related field as an appointed faculty member
• Experience in a military academic training environment
• Proficient in the basic Microsoft Office Suite (Word, Excel, and PowerPoint) and familiarity with Adobe Acrobat Pro
• Applicants must be able to communicate effectively in English, both verbally and in writing
• U.S. citizenship is required
• Shall obtain a Common Access Card (CAC) to access Government systems

POSITION RESPONSIBILITIES:

• Provide education and training support to the Faculty Management Branch (FMB) within SED
• Primarily responsible for administration of the METC Instructor Evaluator Program; in addition to manag ing the faculty database that maintains instructor records, Faculty Tracking database, and Academic Reporting Menu.
• Design and develop policies, procedures, and training lesson plans for program administration and training
• Identify developmental training needs of evaluator members and provide for needed development and training
• Serve as lead program trainer for campus instructional staff
• Identify ways to improve production or increase the quality of the instructor evaluation process being performed
• Plan, direct, coordinate and manage the scheduling, functions, and activities of the program’s evaluator members
• Develop internal policies, methods, and procedures and training programs for carrying out evaluator functions, based on guidance and directives SED Division Managers and/or METC executive leadership
• Plan, coordinate, and conduct Instructor Evaluator meetings
• Provide Instructor Evaluator Program orientation briefings to incoming instructional staff
• Based on program manning levels, find ways to improve production and/or increase quality of the evaluation process being directed
• Develop and maintain program performance standards
• Ensure maximum production and utilization of program staff
• Forecast and coordinate utilization program staff to ensure mission accomplishment during temporary manning shortages
• Collect completed monthly program evaluations, ensuring proper content, quality, timeliness, and accuracy of all completed evaluations
• Report program performance results to SED Division Managers and/or COR for organizational metrics reporting purposes
• Interface with a variety of METC staff at various levels
• Coordinate, direct, and manage all aspects of daily faculty and programmatic data collection for METC academic programs comprised of approximately 1,200 faculty and support staff
• Ensure compliance, proper content, quality, timeliness, and accuracy of program data entry for monthly metrics reporting purposes
• Conduct detailed trend analysis, monitoring data content and quality from program reporting sources
• Ensure analysis/studies are coordinated with the appropriate activities of the METC Project Management Team tasked with utilizing data for preparation of reports and presentation of results to METC executive leadership
• Focal point for ad hoc queries of programmatic information to include faculty qualifications and certification status, faculty utilization, and service component manning ratios
• Oversee, manage, and grant academic reporting menu and faculty tracker database access. This is for various levels of program/support level activity ranging from read-only to full control permission levels.
• Lead trainer for faculty tracker and all academic reporting group menu tabs
• Develop and perform various levels of database training from classroom environment to executive leadership functions
• Study, analyze, develop, and implement methods to improve Evaluator Program
• Plan, coordinate, and monitor the Instructor Evaluator Program’s progress
• Perform self-inspection and present detailed comprehensive reports with any corrective actions taken to supervisor. Follow-up to ensure complete and quality resolution of discrepancies.
• Assess and revise policies and procedures as needed to find ways to improve quality, timeliness, and efficiency work
• Respond to external and internal customer needs by researching records and files, contacting others to obtain and disseminate proper and accurate information
• Perform various assignments as a member of the FMB. This may involve the execution of operational policies and procedures; examining concepts, policies, techniques/methods, and their effectiveness to determine a preferred courses of action for METC instructors.
• Resolve all substantiated customer complaints within five business days after notice of complaint

JLMI is an equal employment opportunity employer

EOE/M/F/D/V

Job Types: Full-time, Contract

Pay: From $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

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