Job description

Incident Handling Senior Advisor – Cybersecurity Incident Handling Team: Global Threat Management/Incident Handling (Information Protection Senior Advisor)

Our Cybersecurity Incident Handling Team supports the CIP Global Threat Management organization in providing rapid response and end-to-end management of escalated cybersecurity incidents impacting our organization.

Description
Our Information Protection is seeking an experienced professional to join its dedicated Cybersecurity Incident Handling team. The Incident Handling Senior Advisor plays an integral part in responding to and managing cybersecurity Incidents, along with utilization / maintenance of supporting playbooks and scripts. Additionally, the Senior Advisor is responsible for scheduling / leading cybersecurity-related tabletop exercises. The Senior Advisor will also perform other tasks as assigned in support of team goals and objectives.

Responsibilities:
Incident Handling:
Gather facts about the emerging incident.

Identify Subject Matter Experts needed to support incident response.

Schedule initial and recurring incident response meetings.

Document meeting discussions and key points.

Track status of the action items required to resolve the issue.

Document the incident details in the Archer GRC program.

Draft, maintain and distribute incident information to meeting participants and select leadership.

Support reporting, leadership and audit inquiries related to incidents.

Ensure timely and correct closure of incident records in the Archer GRC program.

Partner with organization and other teams such as Privacy Office and Legal as needed for incident management.

Incident Preparedness:
As assigned: create, support, and maintain playbooks, scripts and other documentation needed for incident handling and response.

Tabletop Exercise Program:
As assigned, schedule and lead tabletop exercises with various other departments, business areas and teams.

Create, support, and maintain presentations, information and decks used for tabletop exercises.

Document exercise-related details in the team’s SharePoint repository.

Support reporting, leadership and audit inquiries related to tabletop exercises.

Metrics and Reporting:
Support team metrics and reporting needs as assigned.

Maintain Archer GRC incident records to ensure accurate and timely reporting.

Audit and Audit Response:
When appropriate and as assigned, participate in or support audit inquiries as relates to incident management.

Maintain Archer GRC incident records according to standards to ensure positive audit results.

Internal Customer Care:
Ensure continued support for concierge and incident response services to address unique or problematic situations for specialty and high visibility interactions with other teams.

Help ensure that senior leadership requests to the team are responded to in a timely, quality and professional manner.

Requirements:
General:
Excellent interpersonal skills, team player.

Experience with and confidence in interacting with leadership-level persons.

Excellent written and oral communication skills, strong meeting facilitation skills.

Comfortable facilitating meetings and documenting details in ambiguous scenarios involving cross-functional internal teams and external (matrix) partners.

Have a ‘can do’ positive attitude and comfortable in high pressure, high tempo situations.

Experience in mediation for high-stress issues and conversations.

Demonstrated integrity with ability to maintain information confidentiality.

Experience in incident response or crisis resolution is helpful. E.g. BCP, DR, IT, SIM or Cybersecurity and Crisis Management.

Exceptional keyboarding skills.

Documentation and record-keeping skills.

Demonstrated experience in crafting status reports or communications, which includes ability to ‘translate’ complex technical concepts into business- and executive-friendly language.

Project management or equivalent experience.

Knowledge of core cybersecurity principles and framework.

Prior experience with a variety of technologies and business models.

Availability to work a flexible schedule as may be needed to support incident response – which could potentially include nights and weekends.

Ability to adapt to varying workloads, which could be light one day and heavy the next.

Technical:
3+ years of experience in MS Office tools including Word and Excel.

1+ years of experience with collaboration tools; especially SharePoint.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 108,500 - 180,800 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .

About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

jjbodyshop.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, jjbodyshop.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, jjbodyshop.com is the ideal place to find your next job.