Job description

Service Wizard has been serving the Austin, TX area for over 23 years – specializing in Heating and A/C performed by well-trained staff who have learned from the best in the business. We have learned the value and reward of a happy customers!
The ideal HVAC Service Technician candidate should have exceptional customer service and HVAC service experience. Successful candidates are organized and able to perform in a fast-paced environment. This role reports to Service Manager. Must be available to work full shifts plus overtime.
Rate of pay for this role is $80-130k+ annually depending on knowledge and abilities. – we offer full benefits and a great work environment.
DUTIES AND RESPONSIBILITIES:

• Maintenance, service and repair of residential and light commercial HVAC equipment up to 20 tons
• Demonstrate respect and compassion when communicating with clients on work performed and on recommendations for repairs or replacement
• Document service performed and recommendations made by completing applicable forms, reports, logs, and/or records
• Complete all tasks in accordance with Service Wizard’s services quality and safety standards
• Update job knowledge by participating in educational opportunities (internal and/or external)
• Meet Individual and team goals and metrics
• Excel within a team environment and willing to support all areas of our business
• Operate a variety of hand and power tools to inspect, repair, and conduct maintenance and diagnosis of air conditioning systems, furnaces, coils, and compressors

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SKILLS/QUALIFICATIONS:*

• Strong communication and customer service skills
• Ability to understand and follow oral and written directions
• Ability to work with high degree of integrity and promote positive company image
• Analytical, Focused on Quality, and Results-driven
• Possess strong Low-voltage and Refrigerant trouble shooting ability
• Experience in airflow troubleshooting and ductwork installation.
• Experience in brazing, and proper closed system procedures
• Experience in zoning, ductless, communicating and variable capacity HVAC Equipment
• Satisfactory passing of mandatory pre-employment drug screen and background check
• Valid driver's license, with minimal DMV infractions
• EPA Universal Certification
• Nate Certification is a plus
• Experience in Installing HVAC equipment a plus
• 2 - 5 years of experience as an HVAC Technician

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PHYSICAL DEMANDS:*

• Regularly required to work in hot, cold, confined and dark spaces
• Regularly required to balance and climb over/ around obstacles
• Regularly required to use hands to finger, handle or feel, reach with hands and arms and talk or hear
• Occasionally required to lift and/or move objects 20 -80 lbs
• Regularly required to ascend/descend ladders and balance
• Regularly required to sit, stand, walk
• Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focus.

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BENEFITS:*

• Major Tools Provided
• Company Vehicle (for qualifying positions)
• Company Phone
• Uniforms
• 401k
• Medical, Dental, Vision
• Life Insurance
• Paid Training
• Paid Time Off
• Paid Holidays

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. We make hiring decisions based solely on qualifications, merit, and business needs at the time.

Job Type: Full-time

Pay: $80,000.00 - $130,000.00 per year

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