We are a leading wholesale supplier to the heating, ventilation, air conditioning, and refrigeration industry. We pride ourselves on our customer service, technical support, and professionalism in the trade. We are known for our exceptional customer service and our employees are known for their technical knowledge. It's a great time to join our team! We are seeking to fill a Counter Sales Potion with a well-qualified, enthusiastic person for one of our Fort Wayne location.

Job Summary

Perform all sales and operation functions at the store sales counter, including order processing, product application, pricing, etc. This is an excellent opportunity for job seekers who have experience with HVAC/R parts, supplies and equipment.

Essential Duties and Responsibilities:

• Assist customers with sales, questions on products, and any other information as needed.
• Process orders and returns, and fill out all necessary paperwork neatly and properly.
• Handle customers phone sales and questions as you would at the counter.
• Process ship outs and will call orders, as well as returns.
• Clean, organize and stock showroom and counter area.
• Maintain cash drawer.
• Works well as a team player while following all Company Policy/Store standards.
• Learn and use all cross-reference materials and find the alternate product if needed.
• Regular attendance and punctuality are essential.

Other Duties and Responsibilities:

• Assist with warehouse duties.
• Attend training classes.
• Work on special projects as assigned.

Education/Experience:

• High school diploma or general education degree (GED); prior experience preferred
• Past experience will include customer service, sales and a fair amount of technical knowledge in HVAC/R.

Other Skills and Abilities:

• Basic computer skills.
• Customer service approach to duties.
• Detail oriented.
• Organized and able to prioritize work, meet deadlines, multitask and operate office equipment.
• Good written and verbal communication skills required along with having good listening skills.

Schedule

Monday to Friday, Occasional Saturdays

Additional Job Details

• Benefits: 401(k) with matching, Health Insurance, Dental Insurance, Paid Time Off, Vision Insurance, Bonus Opportunities - Waiting period may apply, Only full-time employees eligible