Essential Functions / Major Responsibilities:

• Recruiting, onboarding and staffing logistics.
• Employee orientation, development, and training.
• Employee relations.
• Compensation and benefits administration.
• Performance management and improvement systems.
• Organizational development.
• Compliance with regulatory concerns and reporting.
• Policy development, documentation and administration.
• Development and/or delivery of company employee communication.
• Provide support to employees in various HR-related topics such as leaves and compensation, and resolve any issues that may arise.
• Promote HR programs to create an efficient and conflict-free workplace.
• Gather and analyze data with useful HR metrics, like time to hire and employee turnover rates.
• Maintain employee files and records in electronic and paper form.
• Enhance job satisfaction by resolving issues promptly, applying new perks and benefits and organizing team building activities.
• Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
• Provides support for all human resources related activities.
• Performs the day to day technical, clerical, and supportive functions required to ensure effective operation of the Human Resources Department.
• Collects and maintains HR data related to all functional areas.

• Researches and analyzes data pertaining to Human Resources.
• Identifies opportunities for process improvement.
• Recommends new approaches, policies and procedures to continually improve efficiency of the department and services performed
• Participates in developing department goals, objectives, and systems.
• Develops and executes specific goals and plans to prioritize, organize, and accomplish all duties.
• Interacts directly with the public to represent the hospital.
• Establishes, develops, and maintains constructive and cooperative working relationships with others.
• Communicates with and provides information to supervisors, coworkers, subordinates, and applicants by telephone, in written form (including e-mail), or in person.
• Maintains compliance with federal and state regulations concerning employment.

• Maintains current knowledge of HR guidelines, laws, policies, procedures, and common practices, including Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA).
• Protects organization's value by keeping information confidential.

• Displays proper etiquette and mannerisms that reflect the SHINE Behavior Standards.
• Promotes patient and employee safety, welfare, wellness and health standards as a core value of the organization.

Compliance

• Review legislative and statutory developments to ensure policies, procedures and practices are in accordance with current and future requirements.
• Research, recommend, develop, prepare and maintain Human Resources policies and procedures in accordance with federal, state and local laws.
• Responsible for ensuring policies and employees are compliant with current CMS/State Health Department requirements and all employee records are compliant.
• Responsible for posting required legal employment notifications in required locations.
• Responsible for ensuring all employees are current with required licenses, certifications, training, attestations and other compliance requirements as listed on job description.
• In conjunction with Occupational Health, develop and track compliance with Light Duty and/or reasonable accommodation requests and return to work policies and procedures.
• Facilitate New Hire Orientation by ensuring content, speakers and required support materials are available and present during orientation.
• Responsible for completion and filing OIG reporting and compliance daily.
• Responsible for and complete required reporting and compliance including, but not limited to:
  • ACA
  • I-9/E-Verify
  • FMLA
  • OIG
• Analyzes FMLA leave and identifies patterning. Develops and implements strategy to address patterning.
• Conducts payroll audits of employee compensation to ensure payroll records are in alignment with Human Resources records
• Process unemployment claims, including appeal of claims and hearings in a timely manner.
• Completes and processes verification of employment requests.
• Reconcile department credit card monthly.
• Coordination of employee benefit program (gym membership).
• Support other team members and tasks as required.

Benefits

• Responsible for all aspects of benefit administration, including benefits vendor management.
• Determines and recommends benefit recommendations and presents to leadership for decision.
• Responsible for setup and administration of Open Enrollment and New Hire enrollment of benefit plans.

Recruiting & Benefits

• Responsible for support and backup of Recruiting and Benefits including performing all tasks of the Recruiter and Benefits Analyst and/or HR Generalist assigned to Benefits.
• Responsible for New Hire Onboarding, including be not limited to the following:
  • Background checks
  • Legal and Compliance required documentation
  • Information Systems and Association systems and badge security access.
  • Learning Management System (LMS) access and assignments.
  • Verification, input and tracking of certifications and licensure as required by New Hire Job description.
• Creation and distribution of reports as required including, but not limited to:
  • State of Arizona Reports
  • Birthday List
  • Employment Anniversary List
  • E-mail list for ‘Summit Cares’ program.
  • Other ad-hoc employment related reports as required.

Secondary Functions:

• May be required to travel occasionally to attend meetings, workshops and/or conferences outside of normal business hours.
• Participates in departmental and association wide informational meetings and in services, including staff meetings, association wide forums, and seminars.
• Reviews department and association wide policies and procedures annually.

Additional / Seasonal Responsibilities:

• May plan, organize and oversee company events.

Job Scope:

This job involves:

• Recurring work situations with occasional variations from the norm.
• A moderate level of complexity.
• A wide degree of creativity and latitude is expected.
• Performance under limited to moderate supervision.

Interpersonal Contacts:

Contacts:

• Are normally made with others both inside and outside the association.
• Are usually made with other departments or locations.
• Frequently contain confidential/sensitive information necessitating discretion at all times.
• Are made via telephone, e-mail, and face-to-face interaction.
• Are usually with applicants, vendors, nurses, physicians, and other staff.
• Has both internal and external contacts.
  • The most common internal contacts are with all staff and department leaders.
  • The most frequent external contacts are with vendors and applicants for employment.
  • Both types of interactions involve information exchange and problem solving.
• Both internal and external contacts are a result of regular, on-going duties.
  • Fifty (50%) of contacts are over the phone and fifty (50%) are face to face.
  • At least 50% of all contacts are with internal customers or staff and leaders, while the other 50% are external customers, applicants and vendors.

Specific Job Skills & Mental Activities:

Considerable skill in interviewing techniques, a good knowledge of all clerical and specialized functions in the Association, a basic understanding of the Association’s organizational structure as well as an extensive knowledge of Human Resources policy and procedure, including federal and state laws regarding employment practices is required.

This position requires operational knowledge of all equipment in the Human Resources Department, including: fax, printers, copy machine, phone systems, e-mail, and other computer programs (including MS Office and Hospital Information Systems).

This employee must be service oriented and have excellent customer service skills, written and verbal communication skills, computer skills, organizational skills, multitasking skills, professional interpersonal skills, time management skills, critical thinking skills, judgment skills, and the ability to prioritize work, conflict resolution skills, interpersonal skills, and telephone etiquette.

Must be able to read, write, speak, and understand English.

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential function of this position:

• Problem Solving-the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.
• Interpersonal Skills-the individual maintains confidentiality, remains open to others’ ideas and exhibits willingness to try new things.
• Oral Communication-the individual speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills and conducts meetings.
• Written Communications-the individual checks and edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.
• Planning/Organizing-the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans.
• Quality Control-the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
• Adaptability-the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent changes, delays or unexpected events.
• Dependability-the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
• Safety and Security-the individual actively promotes and personally observes safety and security procedures, and uses equipment and materials properly.
• Relationship management.

Education and/or Experience:

• High school diploma or equivalent (required)
• Associates Degree or equivalent work experience (required)
• Bachelor’s Degree (preferred)
• Two (2) years experience in Human Resources (required).
• Basic computer skills, including knowledge of Microsoft Office Suite programs and the ability to type 40 wpm (required).

Physical Demands & Job Conditions:

Light

Exert up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects. Physical demands are in excess of those of sedentary work. Light work usually requires walking or standing to a significant degree.

Physical motions include finger dexterity, standing, walking, talking, reaching, feeling, sitting, bending, grasping, listening/hearing, handling, lifting up to 20 pounds, and repetitive motions of the hands, wrists, and feet.

This is considered a safety sensitive position.

OSHA Exposure Category: 3

Involves no regular exposure to blood, body fluids, or tissues, and tasks that involve exposure to blood, body fluids, or tissues and are not a condition of employment.