Job description

About us

New England Hospitality

New England Hospitality is dedicated to excellence in service, helping you to create the perfect getaway in the beautiful New England states.

New England Hospitality is a family-owned and operated collection of hotels throughout New England. NEH was founded in 2002 with the purchase of our first hotel, the Essex Street Inn, located in Newburyport, MA.

Over the years, our vision has not changed: it is our desire to serve our valued guests and our community with pride and a dedication to service. From eclectic downtown Newburyport to the White Mountains of New Hampshire to the stunning scenery of central Maine, we have your lodging needs covered.

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• Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
• Process additional administrative, bookkeeping. and accounting procedures as required
• Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
• Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
• Provide exceptional service to all hotel guests during their stay

Job Type: Full-time

Pay: $14.00 - $17.00 per hour

Benefits:

• Employee discount
• Professional development assistance

Schedule:

• 8 hour shift
• Night shift
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel experience: 1 year (Preferred)

Work Location: One location

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