Req ID: NUL00476

Description

Summary

This Hotel Housekeeper position is responsible for the cleanliness, arrangement and supply of guest rooms.

Essential Duties and Responsibilities

• Provide the highest quality of service to the customer at all times.
• Clean and return rooms to a vacant ready status and/or an occupied clean status.
• Cleaning includes lighting fixtures, ceilings and vents, walls, mattresses, furniture, windows and window coverings, floor and carpets and bathroom.
• Replenish guest supplies and amenities as required.
• Maintain a clean and orderly housekeeping cart and storage areas.
• Report any material discrepancies beyond the scope of the Housekeeping Department to the Housekeeping Manager or Maintenance Department.
• Assist in maintaining other areas of the hotel in a clean and orderly condition
• Respond to guest requests and inquiries immediately.
• Become a self-inspector by maintaining assigned guest room at a 90% or above rating.
• Assist in the general cleaning and carpet care program by changing bedspreads, blankets, and mattress pads, and spot cleaning carpets.
• Wear proper uniform at all times as specified in the associate handbook.
• Adhere to all work rules, procedures and policies established by the company, including, but not limited to, those contained in the associate handbook.
• Other duties that are pertinent to the department or unit’s success also may be assigned.

Qualifications

• The ability to work rotating shifts, weekends, callouts, etc.
• Must be fluent in speaking, reading, and writing English.

Preferred Qualifications

• High School Diploma or GED.
• Six (6) months of hospitality industry or related experience which evidences some suitability for this type of work.

Working Conditions and Physical Requirements

Weather: Indoor/Outdoor (Occasional exposure to moderate harsh conditions)

Noise level: Moderate

Office conditions: Pace of work environment: Medium

Customer Interaction: Medium

Description of environment: Hotel

Constantly required to stand and walk. Occasionally required to lift. Rarely required to push and pull

Physical requirements: Must frequently lift and/or move up to 50 pounds.

Travel: None

Competencies

* NMS Core Values*

Safety guides our behavior.

Honesty and integrity govern our activities.

Commitments made will be fulfilled.

All individuals are treated with dignity and respect.

The environment will be protected and sustained.

Must be able to deal with frequent change, delays, or unexpected events.

Must be able to work independently without direct/close supervision.

Required Language

Equal Opportunity Employer/Shareholder Preference

NMS is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran protected status or any other characteristic protected by applicable law.NANA grants employment preference to shareholders of NANA and their spouses and descendants to the extent allowed by law.

It is NMS policy to conduct background checks, drug testing and a physical assessment, as applicable, once an offer has been accepted, in accordance with company and/or contract requirements.

_ Accommodation Request _

If you are a job seeker with a disability and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone or via email. In order to appropriately assist you with an accommodation, we ask that you please specify the assistance needed in order to access our jobsite and post for a position. The dedicated email and telephonic options are listed below and are reserved only for individuals with disabilities needing accessibility assistance.

To request an accommodation by telephone, contact us at: 1-800-478-2000

To request an accommodation by email, contact us at recruiting@nana.com

Organization: Food and Facilities Management

Job: Housekeeping/Janitorial

Primary Location: US-AK-Kotzebue

Shift: Day Job

NMS is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, veteran protected status or any other characteristic protected by applicable law.