Hotel Housekeeper

Full Time
Dana Point, CA 92629
$15.50 an hour
Posted Today
Job description

The award-winning AAA 5-DiamondWaldorf Astoria Monarch Beach Resort & Club is looking for a Banquet Housemanto join the Food & Beverage Team!

Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town played an iconic role in the emergence of California's surf culture and today is celebrated for its laid-back vibe and fun, active lifestyle.

The resort is perched on 175 acres atop a 150-foot seaside bluff with over 400 rooms, 115,000 square feet of indoor and outdoor meeting space, and 8 food and Beverage outlets. This includes 4 restaurants, a beach club, lounge, marketplace, and IRD.

  • Classification:
    On-Call
  • Shift:
    Various. Flexibility to work nights, weekends and holidays required.

To fulfill this role successfully, the ideal candidate will possess the following:

  • Basic knowledge of meeting rooms set-up, service standards, guest relations and etiquette
  • Knowledge of appropriate table settings and service ware
  • Strong organizational skills
  • Ability to work in outdoor areas
  • Be familiar with all events happening at the hotel
  • Perform under pressure effectively for extensive periods of time while maintaining professionalism

Want to learn more?
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What will I be doing?

A Banquet Houseperson is responsible for supporting Food and Beverage operations to deliver an excellent Guest and Member experience while ensuring cleanliness of all areas and maintaining equipment. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Maintain cleanliness of banquet, meeting and conference areas to meet established cleanliness and quality standards
  • Cleaning includes, but not limited to, cleaning restrooms, vacuuming, mopping, sweeping, shampooing carpets, cleaning/waxing floors, removing trash, stocking and maintaining supply rooms, reporting maintenance deficiencies for repair/replacement and cleaning and removing spots, insects and debris
  • Ensure equipment is in full working order and report any defects
  • Project a professional manner to guests and team members
  • Assist back of house team when requested
  • Able to lift and Push Banquet Equipment
  • Assist with set ups to ensure department runs efficiently
  • Manage the set up relating to Food and Beverage functions in a timely manner
  • Lift/Pull/Push at least 50 pounds
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Attend training provided by the hotel

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits
  • Hilton is proud to have an award-winning workplace culture ranking We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits.Hilton offers its eligible team members a comprehensive benefits package including:
  • Access to your pay when you need it through DailyPay
  • Career growth and development
  • Team Member Resource Groups
  • Recognition and rewards programs
  • Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

Pay Range:
The hourly rate is $15.50 per hour and is based on applicable and specialized experience and location.

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