Job description

Are you a people person who loves the challenge of a fast-paced environment? Do you thrive on delivering an amazing guest experience as part of a dynamic team? Do you have a passion for craft beverages and artisan food ? If so, then you are a great candidate for bartender at our new Lebanon location. We offer competitive pay plus great benefits such as health insurance, a 401(k) plan with company match as well as additional team member perks.

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ABOUT CATCH-A-FIRE PIZZA LEBANON

Our new Lebanon location features a large taproom, dining room, patio, private party room and has a casual, fun vibe! The menu offers a variety of wood-fired items including appetizers and wood-fired pizzas, as well as sandwiches, entrées, signature salads and house desserts, all featuring Italian-American flavors. We are a craft restaurant, making all of our dough and sauces in house and sourcing the best local ingredients.

Catch-a-Fire invests in our team and promotes from within. We pride ourselves on our strong and progressive company culture that promotes positivity, inclusivity and sustainability. We are members of 1% for the Planet, volunteering in our communities and donating 1% of our sales to environmental efforts. We believe it’s important for every one of us to find time to explore, grow and follow your passions… FEED YOUR FIRE!
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POSITION SUMMARY

Catch-a-Fire Pizza is now hiring a full-time guest services team member for our new location in downtown Lebanon, Ohio. We are seeking a passionate hospitality professional who is responsible for ensuring that all guests have the highest quality experience possible. The Guest Services Department consists of multiple jobs, including: Host, Busser, Barback, and Runner. Part time hours are also available. This position will require working evenings and weekends.
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$9 an hour + tips
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Preferred Qualifications

• Customer Service Experience

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Requirements

• Excellent communication and customer service skills

• Being extremely accommodating and going the extra mile for our guests

• Dependable attendance and punctuality

• Ability to work with professionalism with all team members and guests at all times; professional appearance and demeanor

• Extremely knowledgeable about all menu items including food and beverage, features, special dietary needs and allergy information

• Must be able to thrive and excel in a fast-paced environment and consistently uphold very high standards

• Technology aptitude for working with POS and digital register; Ability to handle payments accurately and responsibly

• Must be able to maintain a positive attitude at all times and demonstrate teamwork

• Attention to detail, ability to work unsupervised while maintaining safety and quality standards

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Responsibilities

• Be a Brand Ambassador! Promote Catch-a-Fire’s goals and company culture; follow company policies & procedures

• Greeting all guests immediately and helping guests find seats in the dining and bar areas as needed

• Escorting guests to their seats in the dining areas and suggesting seating in the bar area as needed

• Taking carryout orders in person and over the phone; taking payments with speed and accuracy; responding in a proactive and friendly manner to any guest concerns to ensure outstanding satisfaction

• Checking out carryout customers by locating and coordinating orders

• Being extremely knowledgeable about our menu; answering guests’ questions, providing outstanding customer service and making recommendations

• Running and serving food/beverages to guests in a professional and timely manner

• Bussing all areas of the restaurant in a professional and timely manner

• Understanding our online ordering system, and being knowledgeable regarding information such as hours, directions, menus, general operations, etc.

• Completing opening and closing duties to allow for a successful service (cleaning, organizing, restocking)

• Completing side work duties, including polishing glassware and silverware, cleaning floors, sanitizing tables, bussing and maintaining overall cleanliness of the restaurant space

• Acknowledging and thanking all guests as they depart

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Benefits

• Health, Dental & Vision Insurance

• 401(k) Plan with excellent company match

• Paid Time Off

• Staff Meal Discount + Additional Discounts

• Ongoing Career Development

• Opportunity to join a vibrant and growing company!

PHYSICAL REQUIREMENTS

• Ability to frequently sit, stand, walk, stoop, kneel, crouch

• Ability to frequently talk, hear, taste and smell

• Vision abilities include close vision, distance vision and the ability to adjust focus

• Able to carry trays and move items weighing up to 30 pounds and able to stand for 8 consecutive hours.

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Come be a part of our dynamic team! Please reply by email with your resume for consideration.
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Job Types: Full-time, Part-time

Pay: From $9.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Physical setting:

• Casual dining restaurant

Shift:

• Day shift
• Evening shift

Weekly day range:

• Weekend availability

Ability to commute/relocate:

• Lebanon, OH 45036: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you available to work Wednesday and Sundays with the availability to work Weekends?

Work Location: One location

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