Job description

Indian Neck Farm is a 148-acre working farm and hospitality enterprise on the North Fork of Long Island. Home to Indian Neck Organics, we grow and distribute a unique and limited variety of certified organic specialty vegetables, as well as host Guests for a one-of-a-kind, private hospitality experience, focusing on health, wellness, and the natural environment.

We are looking for a motivated individuals to join our Hospitality Team as we continue to develop our Guest Relations programming. There are several positions open, including Property Management, Hospitality Coordinator, and Administrative Roles.

These are all-encompassing roles, requiring daily presence on the Farm, located in Peconic, NY.

As the department is developed and responsibilities grow, each Team member will have the opportunity to move into a specialized sector of the Hospitality department with consideration to your specific interests and strengths within the project.

Hospitality responsibilities include: developing operational strategies, managing people and building teams, providing Administrative support and building protocols, participating in FOH and BOH tasks, and building the Guest Relations experience.

To be successful in these roles, you should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive, while ensuring Guests’ needs are consistently met.

Ultimately, you’ll help our company grow and thrive. Learn more about us here: www.indianneckfarm.com

Role & Main Responsibilities (not inclusive)

• Act as direct liaison for communication between Guests, Hospitality Teams, Management Team & Ownership
• Oversee all day-to-day operations for Hospitality Teams
• Communicate with Guests regarding their travel arrangements, needs during their stay, and any on-going communication throughout their visit, including follow-ups after their departure
• Coordinate with FOH and BOH teams to ensure a seamless Guest experience
• Act as on-site contact for hospitality vendors
• Maintain status updates of projects, operations, and organizational needs, including supply inventories, purchasing, and recordkeeping
• Design strategies & set goals for organizational growth
• Create & maintain budgets & optimize expenses
• Create & uphold organizational policies, protocols & processes
• Oversee recruitment & training of new employees, ensuring all work productively & develop professionally
• Evaluate & improve hospitality operations & financial performance
• Ensure staff follows health & safety regulations
• Provide guidance & solutions to any foreseen & unforeseen issues

Requirements and skills

• Minimum 2 years proven experience in Guest Relations, General Manager, Administrative or similar role
• Excellent communication skills and problem-solving aptitude
• Successful experience of business processes (budgeting, record keeping, operations, task management)
• Strong analytical ability of both short & long-term planning
• Outstanding organizational & leadership skills
• Interest and/or experience in organic farming, health & wellness or similar industries

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Schedule:

• 8 hour shift
• Evening shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Peconic, NY 11958: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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