Job description

*Fantastic opportunity to work for a small non-profit that has been in fighting to end homelessness for over 35 years. Our team works to support all individuals who come to us looking for help, and we pride ourselves in being able to help incredible and inspiring people on a daily basis. We hope you join our team!*

General Summary

The congregate Direct Care Shelter Staff member oversees the total operation of a work shift within the shelter environment and facility. This includes, but is not limited to, general shelter activities, enforcing rules and policies, conflict resolution, making appropriate referrals, ensuring health and safety standards, addressing medical issues, maintaining accurate records, answering phones and door, regularly checking-in with guests and seeing to it that guests’ needs are identified and attended to in an appropriate manner

Primary Responsibilities

• Create and maintain a positive environment for guests, staff, service providers, volunteers and visitors

• Available to listen to guests and offer support, encouragement and empathy within context of healthy boundaries

• Conduct initial screenings and formal intakes of new guests

• Thoroughly orient new guests to the general shelter environment

• Coordinate and report on all types of activities within shelter environment (e.g. “Mandated Reporting-DCF”)

• Maintain clear, detailed and objective records during shift

• Replace supplies on a daily basis (e.g. maintaining organization and upkeep of food and supply areas)

• Check all guest chores, including overseeing and participating in trash removal system

• Responsible for the safe and secure storage of guests’ prescription medications

• Facilitate house meetings and other meeting venues (when applicable)

• Attend staff meetings, regular staff supervisions, in-service trainings and professional development

• Appropriately respond to, address and follow through with all situations and issues that arise during a shift

• Conduct regular safety and security checks

• Understand and enforce all the rules and policies of the shelter and agency

• Answer phones, take messages and answer door

• Perform necessary labor, maintenance and shopping tasks for shelter

• Identify, troubleshoot and follow through with resolutions of problems that arise within shelter

• Work as a team member by assisting in other areas necessary for maintaining quality care of guests/facility

Job Types: Full-time, Part-time

Pay: $19.23 per hour

Schedule:

• 8 hour shift
• Weekend availability

Work Location: In person

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