Job description

We are looking for an experienced Spanish-speaking coordinator for Home Care Agency. Amelia Home Care services five boroughs and Westchester County with offices in Brooklyn and Bronx.

The coordinator must have experience working in a Home Care Agency.

The coordinator must have full knowledge of HHA exchange!

Text us at (646)961-8942 to schedule an interview.

To coordinate in our Brooklyn location or Bronx office.

Full Job Description

Duties for this position include:

· Schedule field staff to provide service for patients.

· Interact with families, patients, and caregivers about services (either in person or over the phone).

· Provide patients and caregivers with accurate schedules.

· Follow-up with patients and caregivers regarding coverage, call-offs, and cancellation of staff.

· Maintain open and current communication with the management team regarding changes in the status of patients and caregivers.

· Ensure effective coordination and communication of activities.

· Participate in regular staff meetings to provide information on staffing requirements and needs.

· Maintain confidentiality regarding job responsibilities and compliance with HIPAA Privacy and Security Rules.

Job Requirements

· MUST HAVE PREVIOUS HOME CARE STAFFING EXPERIENCE

· Knowledge of the HHA Exchange system

· High School Diploma or equivalent

· Ability to problem-solve challenging and complex situations that involve family members, patients, care providers, and referral sources.

· Excellent time management and organizational skills.

· Ability to prioritize own workload and quickly adjust priorities as required.

· Excellent customer service skills, including working effectively with various personality types.

· Ability to fully communicate in English and Spanish fluently

Who We Are

At Amelia Home Care, we proudly provide non-medical home careservices to individuals with disabilities, injuries, difficulties with mobility, or illnesses. Our team comprises highly trained and competent staff members dedicated to delivering home care services in the comfort of our patient's homes.

Through our personalized care plan, we can provide care services intended to cater to your unique personal and health needs. With us, we ensure around-the-clock services and supervision to help you achieve optimum health and wellness.

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Ability to commute/relocate:

• Brooklyn, NY: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service (Preferred)

Work Location: In person

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