Help Desk Analyst

Full Time
Remote
Posted
Job description
Posted
24-Feb-2023
Service line
Corporate Segment
Role type
Full-time
Areas of Interest
Administrative, Customer Service, Data Centers, Digital & Technology/Information Technology
Location(s)
Remote - US - Remote - US - United States of America

Our Digital & Technology organization sits at the heart of CBRE. As part of our team, you’ll be able to learn from the most brilliant engineers, designers, and product managers while solving tough problems that will drive our technology forward.

What you’ll do

  • Provide end-user support for certain software applications and hardware issues.
  • Understand and interpret instructions, short correspondence, and memos. Ask clarifying questions to ensure understanding.
  • Create and terminate new users.
  • Build and update user security access.
  • Write routine reports and memos.
  • Monitor servers and users to ensure that the systems are operational.
  • Advise Digital & Technology Services of any operational problems.
  • Conduct system maintenance on network.
  • Review software literature for any software updates and upgrades.
  • Partner with other team members as needed to complete task.

Supervisory responsibilities


No formal supervisory responsibilities in this position.

Why CBRE?

  • A culture of respect, integrity, service and excellence shapes our approach to every opportunity.
  • We lead by example, guided by the needs of the cities we inhabit, the communities we build and the world we live in.

What you’ll need:
  • High School diploma or GED. Basic analytical skills.
  • Ability to effectively present information.
  • Ability to work autonomously, follow up, and meet time targets. Intuitive problem-solving skills. Flexibility to a highly-changing environment.
  • Ability to understand and carry out general instructions in standard situations.
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
Colorado/Calif
ornia/New York
City/Washingto
n state Residents: CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Help Desk Analyst position is 43000 annually and the maximum salary for the position is 46000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, q
ualifications,
and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program.
CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. We also provide reasonable accommodations, as needed, throughout the job application process. If you have a disability that inhibits your ability to apply for a position through our online application process, you may contact us via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

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