Working Title: Regional Operations Manager, Federal
Job Class: Health Facility Evaluation Supervisor 3
Agency: Health Department

• Who May Apply: Open for bids and to all qualified job seekers simultaneously.
• Date Posted: 04/18/2023
• Closing Date: 04/27/2023
• Hiring Agency/Seniority Unit: Health Department / Health-MMA
• Division/Unit: Health Regulation / Federal Operations
• Work Shift/Work Hours: Day Shift / 8:00am - 4:30pm
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $36.72 - $54.64 / hourly; $76,671 - $114,088 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 216 - Middle Management Association/MMA
• FLSA Status: Exempt - Executive
• Telework Eligible: Yes
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

Make a difference in the lives of Minnesotans.

The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

The Federal Regional Operations Manager is responsible for initiating, directing and implementing policies, procedures and activities within the Health Regulation Division related to the management of a comprehensive statewide system of state licensing and federal certification of health programs.

This position will supervise Regional Surveyor Supervisors and their teams located throughout the state of Minnesota.

Responsibilities will include:

• Directing, leading and coaching supervisors to assure all licensing and certification and incident evaluations are completed in a timely manner by qualified personnel to achieve and maintain high quality care.
• Initiating survey and evaluation visits in response to situations such as complaints, neglect, abuse actions, etc. Clarifying the intent of regulations for facilities and providers, consumers, the general public, residents, legislators and others to advise on acceptable methods of complying fully with regulations to improve patient care and assure equity.
• Advising the Executive Management Team on problems with facilities and establishments, interpretations of regulations, and implementation of changes on regulatory programs.
• Assisting professional staff in decision making and processing of survey packages for facilities with specific problems and coordinating efforts cross-divisionally.
• Assisting in the development and revision of rules and regulations.

This posting will be used to fill two (2) positions. The location of the positions will be determined by the top candidates and be based out of the closest MDH metro or district office location.

These positions are eligible for telework, based on business needs and manager discretion. Commuting to the St. Paul office and other MDH office locations across the state may be required.

Reimbursement for authorized business travel expenses is provided according to bargaining unit guidelines.

Minimum Qualifications

A Bachelor’s Degree in a health-related area OR a current health professional license.

AND

Four years of professional experience which includes all of the following:

• At least two years as a supervisor, team lead, lead worker or project lead

• Experience with implementation of the federal or state regulatory process

• Experience with two or more health regulatory types (nursing home, hospital, home health care, intermediate care facilities for persons with intellectual disabilities, dialysis, mental health setting, etc.)

Preferred Qualifications

• Bachelor’s degree in a health-related area.

• Experience mentoring, coaching or teaching other professionals.

• Training, experience, certification, or license in relevant medical, nursing, health, legal, enforcement, or investigation areas.

• Experience conducting internal quality assurance activities.

• Experience conducting surveys or investigations of health care providers.

• Knowledge of federal and state laws and regulations pertaining to nursing and health services and the ability to interpret these laws and regulations for implementation.

• Ability to conceptualize large systems and develop approaches within a system to accomplish program goals. Experience working with multiple projects concurrently.

Additional Requirements

This position requires successful completion of a background check.

Successful completion of the Federal Surveyor Minimum Qualifications Test (SMQT).

How to Apply

Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the job information line at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.

If you have questions about the position, contact Lisa Jacques at lisa.jacques@state.mn.us or 651-201-5788.

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Lisa Jacques at lisa.jacques@state.mn.us.

If you are an individual with a disability and need an accommodation for an interview, you may contact the Department of Health ADA Coordinator at health.hr.ada@state.mn.us.

About Health Department

Come work for one of the best public health systems in the nation and you will contribute to our mission to protect, maintain and improve the health of all Minnesotans. We are working hard to achieve our vision for health equity in Minnesota, where all communities are thriving and all people have what they need to be healthy. Our collaborative, mission-driven work environment is a major factor in promoting a high level of employee health awareness, employee longevity and job satisfaction.

Why Work for Us

Diverse Workforce

We are committed to continually developing a workforce that reflects the diversity of our state and the populations we serve. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve the people of Minnesota.

A recent engagement survey of State of Minnesota employees found:

• 95% of employees understand how their work helps achieve their agency’s mission
• 91% of employees feel trusted to do their jobs
• 88% of employees feel equipped to look at situations from other cultural perspectives when doing their job
• 87% of employees report flexibility in their work schedule

Comprehensive Benefits

Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. As an employee, your benefits may include:

• Public pension plan
• Training and professional development
• Paid vacation and sick leave
• 11 paid holidays each year
• Paid parental leave
• Low-cost medical and dental coverage
• Prescription drug coverage
• Vision coverage
• Wellness programs and resources
• Employer paid life insurance
• Short-term and long-term disability
• Health care spending and savings accounts
• Dependent care spending account
• Tax-deferred compensation
• Employee Assistance Program (EAP)
• Tuition reimbursement
• Federal Public Service Student Loan Forgiveness Program

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply.

We will make reasonable accommodations to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us and indicate what assistance is needed.