Job description
Guest Service Representative use customer service and communication skills to provide the guest with an exceptional and accommodating hotel experience. Guest Service Representative have the following responsibilities:
- Check in customers using computer programs and equipment and provide guests with directions to their room
- Inform customers of all on-site amenities and any relevant information that is needed to use them
- Handle and resolve guest concerns
- Invoice and bill guests for their stay and services used
- Communicate with guests to better understand their individual needs to provide them with the best service possible
- Complete close of day process and paperwork
- Set up and maintain our breakfast bar
Experience is preferred, but not required.
Candidates must be able to work independently and efficiently.
Reliable transportation is a must!
Job Types: Full-time, Part-time
Pay: $12.00 - $14.00 per hour
Job Types: Full-time, Part-time
Pay: $12.00 - $14.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: One location
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