Who We Are

Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and supports. Our team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults.

Who We Serve

Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties.

What We Offer

• Pay Range: $26.44 - $29.19 per hour. Actual offers will be determined by the candidate’s creditable years of experience in conjunction with internal equity considerations and based on the organization’s current compensation practices
• We Offer Medical, Dental & Vision benefits, retirement options, Flex Spending, EAP, and more!
• Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve.

JOB SUMMARY

Works within the vision, mission, and philosophy of the agency. Within a team process, develops a strength-based relationship with client in the context of a MH or Behavioral Crisis. Intervenes with individuals presenting with crisis behaviors including but not limited to agitation, aggression, active psychosis, suicidal ideation and/or self injury. The position requires shift-based work in which individuals are responding to community or Crisis Stabilization Unit based crisis on immediate emergency requests from individuals, community partners, law enforcement or family members/natural supports. The position will require at times joint response with law enforcement officers. Will participate in the crisis assessment and triage including the screening for dangerous situations, weapons, and other high risk environmental factors. Responsible for crisis de-escalation and stabilization in situations that have the potential for becoming volatile in nature. Responsible for linking to community resources. May search, locate, and engage individuals' or youth's natural supports. May assists with transitioning/transporting individuals or youth to the lowest level of care needed. Works independently in the individuals' or youth's home and in a variety of community and/or treatment settings. May require certification in restraint certification.

RESPONSIBILITIES AND DUTIES

OTHER DUTIES AND RESPONSIBILITIES

• Driving to adults or youth in crisis in the location identified.
• Position specific duties and responsibilities may vary depending upon program.
• Performs other responsibilities, as assigned, to support department/business needs.
• Participates in crisis intervention, de-escalation training for law enforcement and other community stakeholders.

JOB SPECIFIC COMPETENCIES

• Conflict Resolution
• Documents clearly and accurately
• Encouraging customer focus
• Learning on the fly
• Time management

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All employees are responsible for keeping job requirements up to date. This can include but are not limited to certifications, licensure, and maintaining a clear criminal record.

MINIMUM EDUCATION AND/OR EXPERIENCE

• High school diploma or GED required.
• Bachelors Psychology preferred.
• One (1) year experience working in the mental health field. Healthcare/Medical – Social worker

OTHER SPECIFIC REQUIREMENTS

• If program requires, employee must pass an initial physical abilities test (PATS) and be certified in crisis intervention techniques within the first 30 days and annually.

PREFERRED QUALIFICATIONS

• 1 year working with children
• BA/BS in related field preferred

HIGHLY DESIRABLE QUALIFICATIONS

• Interpersonal skills and the ability to write and speak in a grammatically correct manner required. Excellent customer service.
• Speak, read, and/or write another language is highly desirable.

Equal Opportunity Employer

We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

Our organization is classified as a healthcare organization; and in accordance with the CDC and CA Department of Public Health regulations, all new hires must show proof of having the full series of COVID19 vaccination and booster.