The General Manager will be responsible for developing teams and providing the best customer service down to the last detail. This individual will oversee all functional aspects of our new multi-site Tewksbury location. This is an integral role and well-suited for an individual who has initiative, can get up to speed on our culture and processes quickly, takes pride in minor details, and understands their impact when considered as a collective whole in the brewery. This opportunity promises an invigorating and exciting environment where good work is done so we always ask for flexibility and a sense of humor in addition to other valuable traits like intent, hard work, and good communication skills.

As a General Manager, you will be responsible for the following:

• Responsible for the strategic direction of Tree House Tewksbury, overseeing several business units and working autonomously as a leader to drive all business decisions for your property.
• Overseeing all aspects of the Tewksbury property, including daily operations of the main taproom, On The Fly outpost, golf operations, restaurant and maintenance.
• Management of up to 6-8 high level direct reports; including, Taproom Manager, Assistant Taproom Manager, Golf Superintendent, Logistics crew, etc.
• Working with a functional manager mindset and being hands-on in any and all aspects of the Tewksbury business, to support operations as needed
• Overseeing the recruiting, onboarding, and training of high-performing employees and team managers to achieve business objectives and success
• Directing responsibilities to team managers and enforcing all policies, procedures, standards, specifications, guidelines, training programs, and company principles
• In tandem with Tree House leadership and Human Resources:
  • Developing strategic plans and communicating business goals to drive employee engagement and improve overall business functions
  • Formulate policies and procedures to ensure consistency and accountability
• Providing regular and ongoing guidance and feedback to help managers strength specific knowledge, skills, and abilities
• Evaluating business performance and productivity, making and implementing ideas for improvement
• Researching and identifying growth opportunities, with a strong focus on execution
• Working with the various teams onsite and at other locations, seeing through the adjusted deliveries, release schedules, programs, and events seamlessly

Role Requirements:

• Minimum 8-10 years of management experience in a high volume or multi-unit hospitality environment
• Strong organization and communication skills to discern and address the needs of customers, employees, stakeholders, and company leadership
• Ability to manage competing priorities within a dynamic environment
• A constant learner, able to flourish in a fast-paced, high-growth, entrepreneurial environment.
• Passion for Tree House's vision and the craft beer business; Strong knowledge of craft beer a plus.
• Expertise in driving efficiency in business despite practical constraints
• Able to work effectively with people at all levels across the organization
• Goal-oriented with ability to demonstrate impeccable integrity, critical thinking, good judgment, sense of urgency and honesty
• Experience in quality control, policy adherence, and other protocols
• Effective leadership skills with experience managing other managers
• Strong understanding of product and labor costs with proven track record of hitting and maintaining target goals
• You are self-motivated and able to work autonomously, with an entreprenurial attitude
• Ability to multitask and work coolly and professionally in time sensitive situations
• Ability to troubleshoot issues and/or pivot plans quickly in order to coordinate corrective actions needed
• Meticulous attention to detail
• Ability to push, pull, bend, and lift in excess of 50 lbs. as necessary to perform required tasks as assigned throughout the workday.
• Must be able to stand, walk for long periods of time
• Ability to work early, long hours with flexibility and the ability to work beyond normal working hours, on weekends, and in other positions temporarily, when necessary to ensure product delivery

Benefits and Perks

• Health Insurance covered 100% in full for employees, spouses and their dependents
• Dental Insurance, with company contribution
• Vision Insurance
• Wellness Reimbursement
• EAP (Employee Assistance Program)
• Pet Insurance
• Company paid Life and AD&D
• Flexible Spending Account and/or Dependent Care Account
• Credit counseling and debt management services
• Complimentary nutrition consultations
• 401K with company match, 100% vested starting at enrollment
• Front loaded paid vacation bank
• Birthday paid day off
• Three personal days per year
• 40 hours of sick time per year
• Annual Employee Benefit Card: preloaded $750 credit for Beer, Merch or other products
• Discount of 50% on all products for personal use
• 2 free drafts and 2 free crew cans per shift
• 2 free drafts per guest from your immediate family when visiting
• 2 items per year embroidery benefit
• 40% YETI discount

At Tree House, we work as a team and we work very hard. . . with purpose and intent. We do not cut corners and we do not take the easy route. We encourage dissent, critical thinking, and an ongoing desire to improve. Our goal is to make the best beverages in the world and serve it in the most friendly and memorable environment possible - that is our obsession, and that is what drives us to do what we do.

Tree House Brewing is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We welcome all applicants who believe they meet the minimum requirements of available positions, with or without reasonable accommodation, to apply.

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