General Manager

Essential duties may include, but are not limited to the following:

• Strive to enhance our guest experiences at every opportunity by satisfying and exceeding their expectations.
• Increase sales and profit by building community relationships/partnerships and providing outstanding product and service.
• Ensure an effective work schedule is posted each week.
• Demonstrate effective interviewing skills for hiring only top performers.
• Responsible for all levels of staffing and new hire orientations.
• Ensure all training and certification processes are in place and 100% compliant.
• Responsible to provide clear development plans and performance reviews for management staff.
• Execute quarterly business plans through the use of systems, training, operation manuals and all other available resources.
• Assist Area Development Managers and/or Market Development Manager in the execution of marketing plans.
• Continually mentor AGMs and AMs in the operation of a Zaxbys unit and prepare them for the future advancement.
• Review daily numbers each day of work and coach and praise their results.
• Provide leadership by generating excitement, enthusiasm, a positive mental attitude and commitment toward company objectives.
• Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description.

Non-Essential Job Functions:

• Maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include the following:
• Walking, standing or sitting for extended periods of time.
• Lifting a minimum 50 lbs. overhead.
• Maintain effective audio-visual discrimination and perception needed for:
• Making observations.
• Communicating with others.
• Reading and writing.

Position Requirements:

• Work a 48 hour week minimum.
• Prior to entering position, candidate must pass a drug screen and complete a background check and MVR check.
• Subject to periodic and random drug screening.
• Subject to annual background check and MVR check.
• In-store training program completed.
• Online ZFI AM test passed with a 90% or above.
• Online ZFI GM test passed with a 90% or above.
• In-store ZFI Kitchen Demonstrative passed with a 90% or above.
• Successfully completed ZAX, Inc. General Manager training program.