Job description

Our firm has an immediate need for a General Manager for a Class A office building in the Baltimore and Suburban Maryland Area

About the Company:

We are a full-service real estate investment and development firm with extensive experience in office and retail asset classes of real estate throughout the United States. The Company’s current holdings include a diverse portfolio of office and retail properties primarily located in the Mid Atlantic and West regions.

Summary:

The General Manager is responsible for all facets of the property(s) in his/her portfolio and will have the responsibility to ensure that the property is managed according to the firms established procedures and market conditions. The Property Manager reports to the Director of Asset Management. The Property Manager should possess a working knowledge of all building operating systems.

Responsibilities

Building Operations:

• Maintain and develop written standard operating procedures for building operations
• Ensure that mechanical/electrical system maintenance is being performed
• Life Safety issues including proper training of building staff and a written record of all testing and alarm activations
• Follow Risk Management guidelines as determined by insurance providers
• Ensure that tenant services are provided according to all lease documents
• Oversee all construction/tenant improvements (including proper documentation)
• Oversee all contracts/vendors (including proper documentation)
• Implement energy management program and monitor utility usage
• Supervise, train and motivate building staff
• Interface with all tenants in a professional and courteous manner, and resolve issues with existing tenants; work with the Leasing team to establish tenant relations and retention programs that are well planned and quantifiable
• Build and foster tenant relationships through frequent, in-person interactions
• Develop and maintain orderly system for lease, vendor and project files

Tenant Construction Process: Track/coordinate all construction work and its impact on the property

• Work with engineering/consulting staff to facilitate review and approval of all construction documents and specifications; track and coordinate progress
• Attend construction meetings as needed
• Monitor construction project progress including project close-out, finish dates, move-in dates, budget close-out
• Maintain summary file to include, bids, permit, Certificate of Occupancy, correspondence
• Work with accounting manager to set-up and close-out Job Cost process

Building Management Office Procedures:

• Ensure efficient, courteous and professional day-to-day operation of the management office which includes:
• Authorization processes
• Correspondence and filing systems
• Purchase of goods and services
• General office operating procedures
• Receivables/income/expense
• Service/Maintenance requests
• Specifications and bidding process
• Tenant servicing/relations

Financial: Responsible for all aspects of the financial stability of the property including maintaining budgets, yields, and the following:

• Budget-to-actual variance reporting and bi-annual Asset Management tour schedules
• Review of recurring charges/miscellaneous billings/AP approval
• Budget / Reforecast preparation and presentation. The ability to clearly describe all variances and assumptions is paramount. The candidate will have thorough knowledge of how to read income/expense statements and create reforecasts and budgets accordingly.

• Capital Planning and oversight of building improvements
• Job-cost system organization

Qualifications Bachelor’s Degree- Preferred course of study Business Administration or Real Estate Salesperson License Desired but not Required
*

• Previous experience 3-7 years preferred

• Four to eight years’ experience in commercial real estate.
• RPA or CPM designations a plus
• Strong proficiency with Property Management/Accounting Software (preferably Yardi and Argus Enterprise), Excel and other Windows applications
• Strong communication skills, both verbal and written, are essential
• Excellent client service orientation
• Exceptional organizational skills
• Ability to work in a fast-paced, collaborative and results driven environment
• Will be required to perform off site duties
• Must have a valid driver’s license

Skills / Work Requirement:

• Can manage multiple issues/projects and tasks at one time and for different departments/individuals
• Possesses strong project management skills and the ability to work under tight deadlines with minimal supervision
• Capable of providing relevant and timely research and analytical feedback
• Demonstrates s strong working knowledge of Yardi and Microsoft Office, specifically Outlook, Word, Excel, PowerPoint and SharePoint
• Maintain a collected, professional attitude while working in a fast-paced environment with shifting priorities and demands
• Is well-organized with a proven ability to multi-task
• Possesses a “roll up your sleeves” mentality
• A collaborative mindset combined with a clear sense of accountability and responsibility
• Demonstrable ability to produce timely, relevant and strategic written material and recommendations
• Successful candidate will be required to start work at 7am and will be required to be on call 24/7 should any building emergency arise and be at the building on short (less than 1/2 hour) notice.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Specific vision abilities required by this job include close vision. While performing the duties of this job, the employee is occasionally required to type, lift, transport, stand, walk, sit, talk and hear.

Ownership is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, genetic information, marital status, sexual orientation, national origin, disability, age, veteran status, or any other characteristic protected by federal, state, or local law.

Salary Commensurate with experience

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• Monday to Friday
• On call

Ability to commute/relocate:

• Baltimore, MD: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• relevant: 5 years (Preferred)

Work Location: Multiple Locations

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