May require some travel.

Position Summary

This position is responsible for day-to-day restaurant operations in the Ocala area by providing leadership, motivating team members, and meeting operational expectations. The General Manager is to understand the top priorities of our company, which is being Family First, Safe/Healthy second and Happy last. The General Manager is responsible for driving sales, profitability and the culture in the restaurant while maintaining a consistent customer experience and operational compliance. The General Manager will be able to grow with the company and will be given the opportunity for rapid growth.

Benefits

• Family first culture
• Weekly Pay
• Health, Dental, Vision, Life Insurance premium covered by business, employee only pays for additional insureds after probationary period has been met.
• 2 weeks vacation time after 1 year of employment
• Food discounts

Specific Responsibilities

• Responsible for working very closely with the Regional Manager to develop the Pensacola area.
• Responsible for multiple stores.
• Accountable for all aspects of the restaurant's operations and financial performance standards for multiple restaurants.
• Build an effective staff through training and development, supplying meaningful and timely performance feedback.
• Observe and assess team member training, provide feedback and conduct meetings as necessary to ensure effective training.
• Support the development of management by assessment of individual performance, coaching fundamentals, and clearly defining expectations and goals.
• Identify and align team members’ strengths/capabilities with tasks, goals, and development.
• Demonstrate respect for individual employees and show appreciation for their efforts and contributions.
• Manage operational details, ensure maintenance, and provide effective communication to ensure an ever-improving guest experience.
• Promote the delivery and rollout of new products, marketing initiatives, technology, operational programs, and procedures.
• Provide informative communication and feedback to District and Regional Managers on issues which drive the improvement of operations, including new programs to support operations and growth.
• Handle and resolve guest issues with the commitment to satisfactory resolution.
• Exhibit leadership through a strong involvement in all aspects of operations, including being strongly involved in the community.
• Demonstrate a commitment to increasing efficiencies in operations and staffing.
• Ability to make good decisions under pressure.
• Manage cost of goods sold, labor, and controllable expenses.
• Ensure equipment is maintained and is in working order.
• Develop strategies to ensure operational progress, sales growth and employee retention.
• Responsible for hiring.
• Other responsibilities as assigned within the scope of the position.

Desired Skills & Proficiencies

• Sound leadership skills.
• Must have a High School Education
• 5-7 years Restaurant management experience required.
• Must have multi-unit experience
• Ability to influence diverse groups effectively.
• Must have the ability to train in an effective way
• Strong communication skills.
• Proficient with profit and loss statements.
• Outstanding customer service skills along with the ability to create and maintain a customer focused culture.
• Ability to work a flexible schedule.
• Technically competent in all aspects of restaurant operating systems, learning systems and typical desktop software.
• Have reliable transportation.
• Must pass background check
• Must pass drug test

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to:

• Talk and hear in person and over the phone.
• Read and disseminate information from printed sources and computer screens.
• Stand, sit, walk, use hands to handle or feel, reach with hands and arms, bend, stoop, occasionally use a ladder, and lift up to 40 pounds.
• Occasionally travel by automobile.
• Occasionally travel by airline.
• Available evenings, nights and weekends.
• Available to work 50 hours a week.

Acknowledgement

This job description is intended to describe the general nature and work responsibilities of the position. This job description and the duties of this position are subject to change, modification, and addition as deemed necessary by the company. This job description does not constitute an employment contract between the company and any employee.

About Freddy's Frozen Custard & Steakburgers

Freddy's Frozen Custard & Steakburgers is an American fast-casual restaurant chain based in Wichita, Kansas. Its menu includes steakburgers, Vienna Beef hot dogs, and chicken sandwiches, and the company provides frozen custard with a variety of specialty sundaes and concretes.
Founded in 2002, Freddy’s Frozen Custard & Steakburgers has quickly become a national, fast-casual restaurant franchise best known for its cooked-to-order Steakburgers, crispy shoestring fries, dessert treats prepared with freshly churned frozen custard, and world-class guest service.

Pay: $40000 - $60000 / year

Supplemental pay:

• Tips

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Flexible schedule
• Paid time off
• Employee discount
• Referral program
• Paid training
• Profit sharing

Job types: Full-time

Schedule:

• Monday to Friday
• Weekend availability

Education: High school degree

Work location: On-site