Summary

The Food & Beverage Attendant is responsible for managing the beverage cart and the profitability of the sales. Always provides outstanding customer service with a smile.

Essential Duties and Responsibilities include the following

• Stays inform of daily play, tournaments, and special events.
• Sets up beverage cart according to the daily needs.
• Responsible and accountable for daily reconciliation of monies to be deposited and keep tight controls of inventory and shrinkage.
• Provides food and beverage in the clubhouse.
• Assist in the training new employees to ensure they work in a professional manner and are knowledgeable about their duties in the food and beverage department.
• Responsible for assuring that beverage carts and storage areas are clean and up to California Food and Beverage codes. Comply with California state liquor laws, (ABC).
• Communicates with management regarding any adjustments in ordering or suggestions of products that may be needed to better perform and meet the goals.
• Follow policies and procedures.
• May assist in the cooking of Golf Course meals.
• Use POS (Point of Sale) system, count money, make change, stock the starter shack and count inventory for starter shack.
• Provides beverage and snack service at the starter shack.
• Assist and suggest items or products to carry on the beverage carts keeping in mind the highest quality products while creating the highest profitability.
• Will fill out orders for food, soft drinks, alcoholic beverages and all condiments necessary to properly stock the beverage carts and provide enough products to sustain daily play.
• Greet each group with a smile and without disrupting their golf game, asking if they would like anything to eat or drink.
• Other duties may be assigned.

Requirements

• Minimum 21 years of age

Supervisory Responsibilities

This job does not have supervisory responsibilities.

Education and/or Experience

High school diploma or general education degree (GED) and a minimum of two years experience in customer service and at least 6 month cash handling experience. Basic computer knowledge preferred.

Language Skills

Ability to read, write, and comprehend simple instructions, short correspondence, and memos. Ability to interpret documents and reports. Ability to effectively present information in one-on-one and small groups situations to customers, clients, and other employees of the organization.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. Draw and interpret bar graphs.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems and situations reasonably. Must be able to work shifts starting at 5:30 a.m. and work closing shifts ending as late as 9:30 p.m. Must be able to work on weekends and holidays. Prefer to have someone with some knowledge of golf. Prefer to have someone familiar with the program FORE! Reservation.

Certificates, Licenses, Registrations

Must have a Valid California drivers license.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, walk, sit, and talk or hear. Significant lifting, carrying, pushing, and/or pulling; frequently balancing; frequently stooping, kneeling, crouching, and/or crawling. The employee is regularly required to use fingers, hands to handle or feel, reach with hands and arms. Assist customers quickly and efficiently. The work is relatively safe, but care must be taken to avoid slips, falls, and burns. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Employee must regularly lift up to 40 pounds and/or occasionally lift or move up to 100 pounds with assistance.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee will work in a clean atmosphere, but is frequently exposed under temperature extremes, such as wet, hot, cold, warm, and/or humid outside weather conditions and/or indoor conditions, fumes or airborne particles, toxic and/or caustic chemicals. The work environment is fast-paced at times. Ability to work in a team environment and remain calm in stressful situations. The noise level in the work environment is usually moderate.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Duties, responsibilities and requirements pertaining to this job are subject to change, as needed.