Job Description:

Factor_ a brand of HelloFresh is seeking a Fulfillment Manager for a new launch location in Goodyear, AZ to support our growing fulfillment needs. The Fulfillment Manager will take a hands-on approach and provide strategic operational leadership throughout production and fulfillment. We're searching for someone who is excited to build something extraordinary and share it with the world!

You will...

• Provide leadership from the front lines daily and immerse yourself to improve productivity, promote growth, encourage new ideas, and inspire change
• Lead a team of fulfillment supervisors and fulfillment workers to meet operational goals
• Map out, guide and improve daily operations through engaging and directing the team to ensure accurate delivery of customer orders
• Ensure adherence to OSHA, GMP, SQF, food safety, and facility compliance while meeting operational goals and improving production
• Coordinate product flow to guide the efficient process of receiving, storing, and distributing materials to departments
• Ensure continuous improvement to safety, quality, cost, and delivery while growing and expanding capabilities within the warehouse
• Promote a customer-first environment focused on and committed to delivering the highest quality product to our customers
• Analyze shift performance to identify operational opportunities, trends, and potential cost-saving improvements
• Partner with Production Planning team to implement devised production plans and adjust sequencing based on business need

You are…

• Successful leading teams and promoting partnerships at all levels and departments of an organization.
• Someone that listens to your team and values their ideas
• Recognize and resolve situations that are ambiguous or challenging, focus effort on meeting goals, and paving the way for efficiency
• Take calculated risks to change the status quo
• Strategic: you use logic identify alternatives, evaluate, and present approaches while thinking about contingency plans
• Customer-focused: you understand the importance of customer experience and delivering the planned customer outcomes with customer care and customer satisfaction

At a minimum, you have...

• 5+ years of operations management experience within manufacturing or production plant (food/beverage/perishables/CPG/eComm)
• 3+ years of experience managing 150-200+ employees in a hyper-growth organization
• Inventory control management with a background in building/improving warehouse management or inventory tracking systems (WMS implementation)
• Continuous Improvement/Lean Manufacturing advocate (Six Sigma, APICS, Kaizen certification)
• Microsoft Excel (can maintain complex spreadsheets)
• Bachelor's Degree; High school diploma or GED