Job description

Northeast Endodontics, the private dental specialty practice in Lawrenceville, Georgia, is adding a full-time, permanent administrative member to our front office team! We are a close-knit team within our highly efficient boutique-size practice that serves patients referred to us by our fabulous general dentist office referral base. Join a family-like workgroup that are reputed to be the kindest superheroes of dentistry helping patients feel better and supporting our loyal and awesome referring offices.

Job description:

We are seeking an extraordinary team member who would bring a warm, friendly, and patient-centered presence to our office. We welcome those with great attention to detail, those who love people, and those who enjoy working on a team!

Main Responsibilities:

• Greet patients in a warm and friendly way upon entering office
• Check-in and check-out patients
• Schedule new patient encounters and returning patient appointments
• Rescheduling of patients
• Prep patient charts and data input for the scheduled patients
• Order office supply, as necessary
• Verify and claim insurance
• Collect and post payments
• Answer incoming calls
• Serve as the face of the office with patient inquiries, outside office, providers, and businesses
• Practice excellent organizational and interpersonal communications skills
• Demonstrate a professional demeanor at all times
• Other duties as assigned

Qualified candidates must have:

• Bachelor’s degree from an accredited university. Those who do not possess a BA or BS will be considered if prior work experience has provided an equivalent foundation for skill building
• Excellent communication skills: speaking and writing to correctly answer patient emails and credibly represent the quality of services provided within our practice
• Minimum 5-years experience in a face-to-face customer/client/patient service industry
• Excellent management of details with high priority on documentation. Do you like details? Are you a strong multi-tasker? Are you described as a “friendly person who is over the top with details?” Perfect. You’ll fit right in!
• Drive to work independently and initiative to learn, take notes, and study to train efficiently into our terminology, technology, and processes
• Ability to work 4 days per week “in-office” No weekends, no evenings
• Stable work history, excellent references

Highly Desirable Skills:

• Initiative-taking/self-starter
• Ability to complete projects and tasks independently, and with minimal supervision
• Keen diligence and attention to detail
• Positive and collaborative attitude

If the right candidate has no prior dental experience, no worries! We will train an exceptional candidate who possesses excellent communication skills, amazing attention to detail, and organization skills.

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan

Schedule:

• 10 hour shift
• Monday to Friday
• No nights

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Lawrenceville, GA 30046: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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