Job description
Location: Gaston Medical Associates
Position: Front Office Assistant
We are looking to add a full-time Front Office Assistant at a busy multi-specialty practice in Gastonia, NC. The ideal candidate will be able to multi-task, provide excellent patient experience, close attention to detail, and work comfortably in a team environment.
Responsibilities:
- Check in/out patients quickly and accurately
- Complete insurance verification
- Verify patient demographic information at the time of scheduling appointment and upon check-in
- Monitor and respond to patient and clinical staff messages
- Complete patient outreach
- Answer incoming calls
- Scan incoming documents
- Obtain co-pays and payments
- Maintain clean appearance of waiting area and front desk
Requirements:
- Prior Front Desk experience in a medical setting preferred, not required
- Excellent computer skills
- Excellent communication skills
- Experience with Electronic Health Record (Preferred)
Please note this position is posted on behalf of our partner practices. This individual will be working at the specific practice that is mentioned in the above details and will not be a direct employee of Aledade, Inc. so will therefore not be eligible for the benefits available to Aledade employees.
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