Job description

Zephyr Wellness is a leading mental health practice in the Northern Nevada community, serving Reno, Sparks, and outlying areas. The Front Desk Receptionist position is a front office position and the individual for this position will have strong skills in multitasking and attention to detail. Applicants should possess strong customer service skills and be able to manage clients in a mental health setting with grace, compassion, and tact.

Applicants must be flexible with job tasks and be able to transition easily among and between various tasks throughout the work day. This position requires superior written and spoken language skills.
Knowledge in Google interface (Calendar, Drive, Gmail, Sheets, Docs, etc.), including data entry, billing, and scheduling are required. The individual for this position will be organized, engage in daily office housekeeping and maintenance, as well as possess an ability to learn quickly, be open to feedback, work independently with a high degree of discretion in reliance upon management, and contribute a positive and peaceful attitude.

Daily Roles and Responsibilities:

• Maintaining confidentiality and HIPAA compliance
• Adhering to policies and procedures
• Scheduling for up to 25 clinicians
• Completing intake phone calls
• Checking insurance eligibility
• Scanning and printing
• Data entry in multiple software databases
• Communicating with office manager daily and clinical directors regularly
• Answering phones
• Completing check in and check outs
• Collecting co-payments, and accurately tracing daily money
• Keeping common areas stocked and clean including but not limited to bathrooms.
• Maintaining professional boundaries with clients
• Making community referrals if needed
• Use of Google Docs daily
• Spreadsheet data entry and maintenance

This position starts at $15.00 an hour, with health insurance and matching retirement available for full-time work. Merit raises and annual bonuses are also available.

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

jjbodyshop.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, jjbodyshop.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, jjbodyshop.com is the ideal place to find your next job.