Job description

Administrative support /

Receptionist

general responsibilities

The responsibility of the Administrative Support position is to serve as the primary contact for customers and policy owners and assist with work as needed. Specific responsibilities include but will not be limited to:

· Greet visitors and direct them appropriately

· Answer, screen and transfer telephone calls

· Maintain telephone system and agency directory

· Train new personnel on how to use the phone system

· Sort incoming mail and deliver outgoing mail to building mailbox

· Maintain the reception area to include setting up the coffee bar

· Maintain inventory and send supply list to Director of Finance

· Service the kitchen area and conference rooms for cleanliness on a daily basis

· Act as administrative support for financial representatives/staff as needed

· Complete and/or assist with projects as assigned by the Office Manager/Director of Operations

· Cross-train in other support roles

qualifications

It is recommended that the Administrative Support position have the following qualifications:

· Basic computer and Microsoft Office experience

· Multi-line phone experience preferred

· Customer service experience strongly preferred

· Ability to handle detailed work with high degree of accuracy

· Excellent interpersonal skills

· Experience in problem-solving

· High level of organizational skills

· Excellent written and oral communication skills

· Professional office skills

· Ability to take independent action to make sound decisions

· Ability to multi-task

· Ability to be flexible and open-minded.

· Ability to work effectively with people at all levels

Job Type: Full-time

Pay: $16.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Orlando, FL 32801: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

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