Job description
Main Job Tasks and Responsibilities
answer telephone, screen and direct calls
- take and relay messages
- provide information to callers
- greet persons entering organization
- direct persons to correct destination
- enter callers into crm
- gather all customer info and input to crm
Receive Visitors
- greet visitors appropriately
- determine visitor needs in a professional manner
- maintain visitor register
- direct visitors to correct person
- ensure back up when absent from reception desk
Answer TELEPHONE calls
- answer and address incoming phone calls in a timely and polite manner
- clearly determine the purpose of the call
- deal with queries and provide correct information
- forward calls to appropriate person
- take and deliver messages accurately and completely
- Key Competencies
- verbal and written communication skills
- professional personal presentation
- customer service orientation
- information management
- attention to detail
- initiative
- reliability
- stress tolerance
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Croton-on-Hudson, NY 10520: Reliably commute or planning to relocate before starting work (Required)
Education:
- Associate (Preferred)
Work Location: One location
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