RMA is seeking a Front Desk/ Patient Services Coordinator for our location in King of Prussia, PA. This a front desk position that helps check in patients and schedule appointments. Scheduled work hours are Monday to Friday from 6:45 AM - 4:00 PM with some weekend rotations.

The Front Desk/ Patient Services Coordinators will be responsible for greeting patients, activating patient files, and for providing support to patients and medical staff. Job duties include but are not limited to:

• Has a positive work ethic and models the behaviors that generates high patient satisfaction ratings.
• Demonstrates effective verbal and written communication that is clear, well-organized, and demonstrates and understanding of audience needs.
• Adheres to standards of business conduct and compliance but can adapt to changing priorities and business needs.
• Performs call center functions: answers phones, schedules appointments, takes messages and directs calls to the appropriate person.
• Maintains patient accounts by obtaining, recording, and updating personal, financial, and insurance information.
• Reviews and verifies patient paperwork and places information in patient chart.

IVI-RMA offers a comprehensive full time benefits package to all employees who work a minimum of 30 hours per week.

• Medical, Dental, Vision Insurance Options
• Paid Time Off & 8+ Paid Holidays
• Company Paid Life Insurance, Long Term Disability & AD&D
• Flexible Spending Accounts
• Employee Assistance Program
• Retirement 401K Plan
• Optional benefits including STD, Life & AD&D Buy-up plans & more.

About Reproductive Medicine Associates (RMA)

RMA is the U.S.-based network of fertility clinics that are part of IVI-RMA Global. To learn more about RMA, visit www.rmanetwork.com. To learn more about RMA-Global, visit: https://www.ivi-rmainnovation.com/research-centers/basking-ridge-basic-research-center/

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.