Job description

We are currently seeking a full-time Front Desk/ Patient Services Coordinator to join our growing team in Basking Ridge, NJ. Scheduled work hours are: Monday - Friday, 8:30am-4:30pm with 1 weekend a month and rotating holidays.

This Patient Services Coordinator maintains patient satisfaction by answering patient phone calls, scheduling appointments, responding to non-clinical requests from patients and staff as well as greeting patients and moving them through a predetermined schedule of appointments. This position resolves problems by working in concert with members of our multi-disciplinary teams to present a positive Practice image to our patients, referring physicians, and the general public.

How You'll Contribute:

At RMANJ we always do whatever it takes to ensure an exceptional patient experience. In general, the Patient Services Coordinator will be responsible for:

Responsibilities include:

• Welcome and greet patients and visitors
• Answer patient phone calls
• Maintain a professional composed demeanor
• Comfort patients by anticipating patients’ anxieties; answering patients’ questions
• Schedule patient appointments
• Follow physician appointment templates
• Assess schedule conflicts and problems with recommendations for solutions
• Maintain patient accounts by obtaining, recording, and updating patient demographic, financial and insurance information
• Collect co-pays and patient payments
• Work with the nurses to coordinate total patient care
• Collaborate with the Finance Department to make sure all reimbursement/insurance information has been received

Skills & Requirements:

• High School Diploma (GED) required. Associate degree preferred
• Minimum 1 year as a medical office receptionist
• Minimum 3 years customer services experience
• Excellent computer skills
• High level of listening skills
• Ability to communicate accurately and concisely
• Excellent interpersonal skills
• Aptitude to work independently and demonstrate good judgment
• Ability to work in a high standard, stressful environment
• Must be available to work weekends and overtime as needed
• Must be available to rotate to RMANJ satellite offices as needed

IVI-RMA offers a comprehensive full time benefits package to all employees who work a minimum of 30 hours per week.

• Medical, Dental, Vision Insurance Options
• Paid Time Off & 8+ Paid Holidays
• Company Paid Life Insurance, Long Term Disability & AD&D
• Flexible Spending Accounts
• Employee Assistance Program
• Retirement 401K Plan
• Optional benefits including STD, Life & AD&D Buy-up plans & more.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Holidays
• Monday to Friday
• Rotating weekends
• Weekend availability

Work Location: One location

jjbodyshop.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, jjbodyshop.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, jjbodyshop.com is the ideal place to find your next job.