Job description

Imperium Chiropractic is looking for a Front Desk Coordinator (Chiropractic Assistant) at our Eau Claire, WI location. The Chiropractic Assistant is the first and last point of contact for patients. The ideal candidate must be able to create a warm, professional, and inviting environment and enjoy engaging with people.

WHO ARE YOU?
You are a strategist, problem solver and relationship manager. You thrive under the gun, raise your hand to lead new initiatives and are always eager to lend a helping hand to your colleagues. There isn’t a relationship that you can’t handle, and there isn’t a challenge that you aren’t ready to strategically solve. You listen, discern needs and then deliver on those needs. At the end of the day, you leave the office feeling confident about your relationships and the work you developed and delivered.

You are committed to delivering exceptional results. You not only know how to navigate all types of people and situations but also live for strategic and creative thinking. You think not just one or two steps ahead but outpace most, because you know that’s what it takes to succeed.

KEY QUALIFICATIONS & RESPONSIBILITIES
The ideal candidate for the Chiropractic Assistant role believes in the core values of Imperium Chiropractic and is driven by our mission and vision. Beyond that, we are seeking a candidate who has proven experience managing patient/client relationships with a demonstrated ability to collaborate with a driven, bright and diverse team. The successful candidate has experience in a healthcare setting or service industry and demonstrates intellectual curiosity.

Patient-First Mentality

Committed to serving our patients in a manner that helps them manage their care, passionate about getting to know our patients and using that knowledge to exceed expectations at every turn. Key responsibilities include but are not limited to:

• Effectively schedule and manage patient appointments across 3 clinic locations:. Ladysmith, WI, Eau Claire, WI, and Superior, WI
• Verify insurance benefits and explain them to patients in a way that is easily understandable and financially manageable
• Manage patient flow
• Collect and process patient payments
• Process patient intake paperwork
• Must enjoy working with people
• Must be comfortable with face-to-face and over the phone conversations
• Must be able to multi-task
• A fast paced environment is where you thrive
• You enjoy working in an industry that is ever changing and never monotonous
• You do your best work alongside a team that is always striving to do better, be better, and take on the next challenge
• Must be able to be reliable and dependable on a daily basis

Action Orientation

Enjoy working hard and rolling up your sleeves with the team; and ability to act nimbly and quickly to solve challenges and react as necessary, even if limited information is available. You are not afraid to take charge of a situation and make tough decisions.

Experience

3–5 years of experience in the healthcare or service related industry is preferred but not required. A high level understanding of basic computer technology such as Microsoft word processing, email, search engines, and basic computer hardware is preferred but not required. An ability to handle, engage, and connect with diverse groups of people, manage time, and troubleshoot patient related questions and concerns are crucial.

Hours

• Monday: 6:45am-6:00pm
• Tuesday: 9:00am-6:00pm
• Wednesday: Off
• Thursday: 6:45am-6:00pm
• Friday: 6:45am-5:00pm
• Saturday: (as needed) 7:45am-12:00pm

To Apply:

1. Email your resume to olivia.king@imperiumchiropractic.com

2. Indicate in the subject line of your email: Full-Time Position

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• Flexible schedule

Healthcare setting:

• Clinic

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Required)

Experience:

• Medical Receptionists & Patient Registrars: 1 year (Required)

Work Location: In person

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