Job description
Responsibilities for Hotel Front Desk Clerk
- Perform guest check in and check out
- Answer multi line phone
- Keep accurate account of reservations
- Engage with a variety of customers in a professional manner
- Remain calm under pressure
- Exhibit problem solving skills in difficult situations
- Safeguard guest information
- Maintain the welcome desk with a professional appearance
Qualifications for Hotel Front Desk Clerk
- 0-2 years of customer service experience
- Able to pass a background check
- Basic computer skills
- Able to use various office equipment
- Able to use a multi line office telephone
- Ability to reconcile a cash drawer
- Excellent customer service skills
- Prolonged periods of standing
- Able to work varied shifts
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