Job description

High Point Climbing and Fitness is a premier rock climbing gym that offers a unique and challenging experience for climbers of all levels. Our gym features state-of-the-art facilities, top-quality equipment, and a knowledgeable and friendly staff. We are committed to creating a safe and inclusive environment for all climbers and are dedicated to promoting the sport of climbing in our community.

We are seeking a friendly, outgoing, and reliable Front Desk Staff to join our team at our Rock Climbing Gym! As a Front Desk Staff member, you will be responsible for providing excellent customer service, checking in members, answering phones, assisting with retail sales, and maintaining a cleaning the gym.

Looking for people who are passionate about rock climbing and fitness.

Responsibilities:

Greet customers and assist with check-ins

Performing orientations and working with many types and sizes of groups

Preforming belay tests, teaching, belaying

Monitoring safety of members and guests

Answer phone calls and respond to customer inquiries

Assist with retail sales and inventory management

Provide information about the gym and its services

Maintain a clean and organized front desk area

Process payments and manage cash transactions

Work collaboratively with other staff members to ensure the smooth operation of the gym

Qualifications:

High school diploma or equivalent

Customer service experience preferred

Ability to multitask and handle a fast-paced environment

Strong communication and interpersonal skills

Knowledge of rock climbing or willingness to learn

Ability to work flexible hours, including evenings and weekends

If you are passionate about customer service and enjoy working in a dynamic environment, please submit your resume. Applicants must be at least 18 years of age.

Job Types: Full-time, Part-time

Pay: $10.00 - $14.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Shift:

• 4 hour shift
• 8 hour shift

Ability to commute/relocate:

• Memphis, TN 38120: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Organizational skills: 1 year (Preferred)
• Phone etiquette: 1 year (Preferred)

Work Location: In person

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