Job description

POSITION SUMMARY: The Night Auditor is responsible for accurately balancing all hotel income and expenses for 24-hour hotel operating period.

ESSENTIAL DUTIES & RESPONSIBILITIES include but are not limited to:

• Balances and audits for accuracy, room revenue, telephone revenue and miscellaneous income; prepares all reports relevant to daily revenue.

• Balances and audits for accuracy, all room and tax charges, cashier's reports, and guest and house accounts. Balances all credit cards, reviews account balance reports of all in-house guests and gets proper credit authorization.

• Completes and transmits daily management and accounting reports and supporting documents; prepares customer tracking report, market segmentation report, and any other auditing report necessary to ensure the accurate accounting of hotel revenues.

• Communicates with hotel management as necessary to resolve accounting discrepancies and to request or provide information.

• Performs all front desk clerk functions as required, including room reservations, PBX, and notifying guests of messages, verify wake up calls, etc.

• Provides seven day cut off for credit cards

• Ensures all guests are billed weekly through direct billing.

• Ensures all cash guests must have proper credit.

• Serves as Manager On Duty of the hotel.

• Performs other duties as designated by hotel management.

KNOWLEDGE, SKILLS & ABILITIES

• Ability to work in a fast-paced work environment with the ability to adapt to change quickly.

• Must be able to work nights, weekends and holidays as needed. Schedule varies according to business demands and needs.

• Appropriate level of customer service experience and skills.

• Proven ability to operate safely in the workplace, with experience in holding peers and direct reports accountable to safety standards.

• Effective communication skills with employees at all levels.

• Excellent organizational skills, with a demonstrated ability to organize, plan and prioritize multiple projects and deadlines in a fast-paced environment, with good attention to detail.

• Ability to work autonomously and understand when management needs to be involved in decision making.

• Sensitivity to problems or challenges - The ability to identify when something is wrong or is likely to go wrong, with the skill to effectively communicate with guests in a professional manner.

• Oral Comprehension – The ability to listen to and understand information and ideas presented through verbal communication.

• Effective decision making – The ability to analyze information, evaluate results, and implement the best solution to solve problems or challenges.

• Self-motivated, with a dedication to keeping up to date professionally, and applying new knowledge to the job.

QUALIFICATIONS

• High School Graduate or equivalent.

• 1-2 years or more office assistant experience, or the equivalent combination or education and on the job experience.

• Experience with computer, computer software (Microsoft Office applications) and other relevant forms of technology, including the use of email.

• Ability to successfully pass a background check and other pre-employment screening.

Job Types: Full-time, Part-time

Pay: $10.00 - $11.50 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• Overnight shift
• Weekend availability

Ability to commute/relocate:

• Pauls Valley, OK 73075: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hotel experience: 1 year (Preferred)

Work Location: One location

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