Job description

Front Desk Agent

Mic check 1-2. Calling all rockstars front and center! Are you a natural go-getter? Do you enjoy bringing smiles to those around you? Come step into the spotlight and showoff what makes you the social butterfly everyone wants to be around! Here are the quick hits of our ideal candidate:

• Ability to multitask or juggle multiple conversations/guest needs at once
• Ability to work with little to no supervision, and support other team members as needed
• Friendly disposition and desire/willingness to foster positive relationships with guests
• Availability to work weekends and holidays as needed

We believe in Platinum Service for our guests and associates alike. Because of that here are some of the ways we take care of our full-time and part-time associates.

• PTO, Vacation, and Birthday Pay
• Health Insurance
• IRA Match Program
• Flexible Scheduling
• Discounted hotel stays for brands within our portfolio

Here are some of the ways we empower our associates through specialized trainings and growth opportunities known as Specialty Areas.

Platinum Service Hero - Not all heroes wear capes, in fact ours wear Platinum Pineapples! Superpowers include monthly event planning for guests, tracking of the who's who in-house (VIP Guests) and helping to create smiles for all.

Brand Baddie - Part-time paparazzi, part-time copywriter, full-time social media guru. From posting on IG to associate shout outs on our Beekeeper app this baddie knows how to capture all the right moments.

Culture Captain - We hope you don't get seasick while you traverse the waters of birthdays, anniversaries, and leading the way for all new hires in our crew. Set Sail Mateys!

Master of Sales - Do you enjoy making it rain dolla, dolla bills? Then a life in sales is what you want. Our in-house sales aficionados cook & book group reservations, meeting room bookings, and feed our Area Sales Team leads.

Smooth Operator - You know your way around a calculator and seeing an abacus makes you blush. Our Smooth Operators have moves that extend past the dance floor and into our accounting department coding invoices and balancing books.

Now that you see what makes us unique here is the not so fine print of our non-negotiables and core values.

Integrity - We honor our promises and fulfill our commitments.

Transparency - We openly share successes and failures. We are accountable in all our business practices.

Engagement - We are ambassadors in all aspects of our industry through advocacy.

Innovation - We use creativity to turn the Ordinary into Extraordinary

Collaboration - Everyone's thoughts and opinions are important.

Passion - We thrive because of our heartfelt commitment to unrivaled hospitality.

Empowerment - We learn both from our successes and from our failures and strive to evolve as we grow.

Job Type: Full-time

Salary: $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Paid time off

Schedule:

• 8 hour shift
• Weekend availability

Ability to commute/relocate:

• Wingate By Wyndham-Conference Center

Experience:

• Hotel Front Desk: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English (Required)
• Spanish (Preferred)

Work Location: One location

Job Types: Full-time, Part-time

Pay: $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Paid time off

Schedule:

• 8 hour shift
• Night shift

Ability to commute/relocate:

• Round Rock, TX 78664: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Front desk: 1 year (Preferred)

Work Location: In person

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