Front Desk Agent

Full Time
Sublimity, OR 97385
$15 - $16 an hour
Posted Just posted
Job description

Silver Falls Hospitality, a small businesses located in Silver Falls State Park is looking for one front desk agent/ reservationist to join our now almost 20 person strong team part-time and seasonally for the summer. We are located on 20022 Silver Falls Hwy SE, within the Smith Creek Village of Silver Falls State Park.

Love the outdoors? Have a passion for hospitality and curating a memorable guest experience? Do you have a knack for innovative thinking? Want to work on a team of kind and compassion humans? Can you work hard and play hard?

Then, you’re probably a great addition to the @silver_falls_hospitality crew and we would love to hear from you!

Responsibilities:

    *Greet and welcome Silver Falls State Park and Smith Creek Village guests in a friendly and professional manner *Answer and screen phone calls, incoming daily reservations emails, and walk-in guests and clients. *Organize and schedule leisure reservations for the Smith Creek Village hotel *Maintaining staff office cleanliness and organization of resources *Assist in daily operations by coordinating with Housekeeping and restaurant teams, calling in status' of rooms, units, and venues *Offer concierge services to our guests, assisting them in building an end to end Silver Falls experience
- from what to pack, to what trailheads are best to begin hikes from.


Qualifications:

    *Proven experience working as a front desk agent or similar position *Knowledge of digital CRM platforms, spreadsheets, and word processing documents *Experience with digital design and Canva, not required but is a bonus! *Excellent customer service skills, professional and courteous phone manner *Time-management and organizational skills *Our ideal candidate is kind, self-driven, motivated, and hard-working.

We are looking forward to receiving your application. Thank you.

Available shifts and compensation: We have available shifts all days of the week. Compensation is $15.00 - $16.00/hour.

About Silver Falls Hospitality, LLC: Silver Falls Hospitality, LLC is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy. Learn more about us at www.smithcreekvillage.com.


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