Job description

NO EXPERIENCE REQURIED

Responsibilities

Your will serve as our first point of contact for our guests and manage all aspects of their accommodations

Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities

Ultimately, you will help create a pleasant, caring, fun and memorable stay for our guests .Must have reliable transportation and be dependable

Perform all check-in and check-out tasks

Manage online and phone reservations

Inform customers about payment methods and verify their credit card data

Register guests collecting necessary information (like contact details and exact dates of their stay)

Welcome guests upon their arrival and assign rooms

Provide information about our hotel, available rooms, rates and amenities

Respond to clients’ complaints in a timely and professional manner

Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs

Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests

Upsell additional facilities and services, when appropriate

Maintain updated records of bookings and payments

Benefits

Pay: $11.00 - $20.00 per hour

Employee discount

Flexible schedule

8-12 hour shift

Job Types: Full-time, Part-time

Pay: $11.00 - $15.89 per hour

Schedule:

• 12 hour shift
• 8 hour shift
• After school
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• Overtime
• Weekend availability

Ability to commute/relocate:

• Mesquite, TX 75181: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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