Job description

Elliott Ace Hardware is a local, family-owned business started in Elm Grove, Wisconsin in 1957. We operate four Ace Hardware stores in the Milwaukee area, including Elm Grove, West Allis, Pewaukee, and Muskego.

General Summary
The Freight Department Associate assists the store manager in the overall store operations and the achievement of company goals and directives. Duties include but are not limited to the following.

Customer Service

• Provide positive representation of the store.
• Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
• Assist customers in moving, loading, and unloading of products within and outside of the store.
• Ensure all calls and pages are answered promptly, courteously and effectively.

Receiving Operations

• Maintain the receiving area keeping it neat and orderly to maximize the space and movement of goods throughout the freight department.
• Responsible for receipt, verification and distribution of merchandise. Attention to detail a must.
• Unloading trucks both by forklift and by hand.
• Posting orders to the computer and resolving quantity discrepancies.

Delivery Driver

• Deliver merchandise to a customers home or business. Deliveries are mainly grills, lawn mowers, snow throwers and patio furniture.
• Professionalism and attention to detail are a must in this position.

Inventory & Merchandising

• Assist in ordering, receiving, checking in, transferring, and stocking of merchandise.
• Responsible for maintenance of back stock levels.
• Assist in presenting a clean and orderly department, including end caps and promotional merchandise.

Leadership

• Lead by example; be approachable by all associates and customers.

Experience

• Experience within the retail hardware industry or knowledge of a receiving/freight department is helpful.

Benefits

• In-store employee discount
• 401K matching (must be over 21 years old and work over 1,000 hrs. per year)
• Paid vacation and holidays
• Medical, Dental and Vision plans available.
• Life Insurance, Short Term Disability and Long Term Disability provided.
• Must be able to work 40 hours per week, Monday - Friday 7:30-4:30pm. The ability to be flexible to changes in hours to cover vacations, illnesses, and extended hours. NOTE: Ace freight days require early arrival time.
• A valid Wisconsin drivers license with a good driving record.
• Requires standing, walking, lifting and climbing. Ability to lift 20 to 40 lbs. frequently and even more occasionally.
• Must be willing and able, with training provided, to operate all company equipment including but not limited to fork lift trucks, pallet jacks, platform lifts, store delivery trucks, computers, phones, and headsets.

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