Job description

The Opportunity

We are currently seeking a Food Server to join Hilton Garden Inn - Pismo Beach team.

Key Job Responsibilities

• Check station before, during and after shift for proper set-up and cleanliness.
• Greet the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness.
• Record the details of the order from the guests, repeating the order to the guest to check for accuracy.
• Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed.
• When complete, retrieve order from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments. Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Replenish beverages as necessary and check with guests for overall satisfaction.
• Market and serve upon request any dessert items or specialty coffees.
• Ascertain guest satisfaction and present check. Process check per hotel procedures.

Job Qualifications & Requirements

• High school degree or equivalent.
• Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette.
• Knowledge of the appropriate table settings, service ware and menu items.
• Ability to read, write and speak the English language sufficient to understand menus, special promotions, record orders, and communicate with guests to explain and record orders.
• Ability to remember, recite and promote the variety of menu items.
• Ability to transport large trays weighing up to 40 lbs. through a crowded room on a continuous basis throughout shift.
• Ability to operate beverage and toast equipment. Ability to operate a keyboard and learn Point of Sale procedures to pre-check order and close out the check.
• Pleasant demeanor
• Enjoy working in a fast-paced environment.
• Strong computer skills, with operational knowledge of Microsoft Office Suite.
• Positive, upbeat individuals who can deliver total guest satisfaction.
• Ability to handle stressful situations in a calm, professional manner.
• Must have the ability to communicate clearly and directly with guests using a positive, clear speaking voice.
• Must be willing and available to work weekdays, weekends, and holidays.
• Must be willing to work a flexible schedule, including A.M. and P.M. shifts.
• Can work independently

EXPERIENCE

Prefer six (6) months to one (1) year previous serving experience. Prior hospitality or restaurant experience preferred.

LICENSES OR CERTIFICATES

Must obtain any government required licenses or certificates, such as an Alcohol Service Permit.

CPR Certification and First Aid Training, preferred.

Note:

This brief job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this posting are the minimum levels of knowledge, skills, or abilities.

Job Type: Part-time

Pay: From $15.50 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Restaurant type:

• Casual dining restaurant

Shift:

• Day shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

COVID-19 considerations:
We have installed clear plastic barriers at the Front Desk, as well as, provide cloth face masks, hand sanitizer stations, approved disinfectants to clean contact areas with and all other necessary personal protective equipment.

Work Location: One location

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