Perform financial and operational processes associated with mid and end of term lease portfolio management to completion while achieving business results. This position involves an emphasis on sales and customer interaction in a dynamic environment of continuous change.

• You will deliver accurate and timely returns administration for leases
• Provide quoting of extensions, renewals and buyout of leases in conjunction with company policies
• You will build and maintain effective internal and external customer and multi-functional relationships
• You will provide additional Operations Reports and metrics as needed
• Support multi-functional teams in establishing new process/program criteria
• May own key customer relationships
• Liaise with Sales, business partner and customers to resolve issues related to document adjustments
• Coordinate compliance request and provide support during internal review or external audit
• Support Partner Mgr and Client Services Mgr to resolve customer related issues
• Participate/lead special projects, training, or development of processes & procedures as needed
• Achieve ongoing personal/professional development goals

Who You’ll Work:

Cisco Capital Americas Operations supports the leasing and financing of hardware and services supplied by Cisco Systems, Inc. and their partners, including contract preparation, billing and collecting and end of lease activities. There are nine Operations Teams in the Americas in two locations: RTP, NC and Reno, Nevada. This is a phenomenal chance to develop your skills as part of an organization that has impact across the enterprise, while opening a variety of career advancement opportunities with a leader in today's networking technology industry. You exercises discernment within generally defined practices and policies in selecting methods and techniques of acquiring solutions: making decisions using in an ambiguous environment

Who You Are:

You are highly flexible, comfortable with large amounts of information, adept at handling expectations, and able to set and prioritize as needed while working with sales and other internal organizations as well as customers. You are able to present, organize, and convey complex problems or issues within and across other functions and partners with client groups in a team setting to provide business solutions. You understand Cisco's business objectives and its impact on client group's processes and deliverables.

Minimum Qualifications:

• Bachelor's degree and 1 years of experience of relevant work experience or in lieu of degree.
• Two years Leasing operations knowledge and experience, or experience in commercial lending environment.
• Effective interpersonal communication skills
• Customer service and relationship leadership skills
• Strong verbal and written communication skills
• Effective time management and prioritization abilities
• Proficient in the use of MS Office suite of tools

Why Cisco?

#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters – with people like you!

Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data travelling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and size to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world – whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each other’s backs, we recognise our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case-by-case basis, qualified applicants with arrest and conviction records.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.