Requisition No: 789270

Agency: Highway Safety and Motor Vehicle

Working Title: FIELD OFFICE MANAGER - 76002841

Position Number: 76002841

Salary: $80,000.00 Annually

Posting Closing Date: 01/04/2023

Office of General Counsel

Bureau of Administrative Reviews

Contact Person: Tom Moffett TomMoffett@flhsmv.gov

Total Compensation Statement

Your Benefits are a significant part of your state compensation. The total compensation package could be anywhere from $108,350 to $120,302annually. The total compensation package includes annual salary, insurance, retirement, leave and holidays.

Who are We?

At the Florida Department of Highway Safety and Motor Vehicles (FLHSMV) we are committed to providing highway safety and security through excellence in service, education, and enforcement. Our nearly 4300 members around the state are dedicated to fulfilling this mission and positively impacting the safety and wellbeing of all Florida residents and visitors.

As part of the Office of General Counsel’s Bureau of Administrative Reviews, you will provide excellent customer service and a fair and impartial due process for drivers whose driver license or driving privilege is suspended, revoked, canceled, or disqualified.

What will I be doing?

As an Executive Senior Attorney for the Bureau of Administrative Reviews (BAR), the incumbent will serve as a regional Field Office Manager for four BAR offices located in Pensacola, Tallahassee, Clearwater, and Tampa. The Field Officer Manager reports to the Deputy Chief Counsel of BAR. This position will manage day-to-day office operations at these offices to include oversight of caseloads, oversight of business functions, and supervision of both attorney and non-attorney staff. An ideal candidate will have strong leadership skills and will utilize effective management techniques to ensure efficient operations, well-trained and productive staff, and delivery of quality customer service.

Due to the nature of the types of hearings conducted in BAR, a candidate with a strong working knowledge of criminal law is required. The person selected for this position will develop a strong knowledge of Florida’s administrative suspension process, including, but not limited to Sections 322.2615, 322.2616, 322.64, and 322.271, Florida Statutes, and will provide guidance to BAR staff on proper procedure and due process in complex hearings.

Additional duties and responsibilities will include:

• Conducting the hiring, onboarding and offboarding of BAR staff.
• Oversight and implementation of corrective efforts and process improvements to remedy identified operational inefficiencies at field offices.
• Collection of office data and records for reports.
• Conducting formal review hearings and other types of hearings that are escalated to management due to complexity of the case.
• Handling escalated customer service inquiries.
• Travel to BAR offices under this position’s oversight (as well as alternate locations on occasion), will be required.

How can I be successful?

• Possess superior proficiency in criminal, civil, appellate and administrative litigation matters.
• Possess a strong working knowledge of the law, Florida Statutes and Florida Administrative Code to accurately apply the law to various situations.
• Value customer service and understand the importance of responsiveness and timely follow-through.
• Portray a positive, respectful, and professional image to all regardless of situation or communication method.
• Be able to provide guidance, coaching and support to subordinates to encourage effective collaboration and growth.
• Possess excellent active listening and adaptive communication skills to include the ability to convey information so that it is clearly understandable.
• Possess a strong work ethic and drive to move things forward under own initiative. Approach work with a sense of commitment, urgency, flexibility, and personal accountability.
• Be able to effectively manage a busy workload, be productive in an environment with regular interruptions, and meet designated timeframes without compromising attention to detail or customer service.
• Be solutions oriented with the ability to use critical thinking, judgement, and discretion to make sound decisions and effective recommendations.

Preference will be given to applicants with

• At least three (3) years of litigation experience in the area of criminal law.
• At least five (5) years of combined litigation experience in administrative, civil, appellate, and/or criminal law.
• At least three (3) years of significant management experience, to include supervision of multiple attorney and non-attorney staff members.

If you are looking for

• Work with a meaningful mission.
• A place to grow your skills and advance your career.
• Competitive medical insurance, life insurance and retirement benefits.
• Generous vacation and sick leave and paid holidays.
• Opportunities for educational assistance.

Consider building your career with us!

Special Notes

• The position you are applying is subject to a Level 2 background check, along with Criminal Justice Information System (CJIS) clearance, to include a fingerprint-based check of the criminal records of the FBI, as a condition of employment pursuant to Chapter 110.1127, 435 and 943, Florida Statutes. Please note that, since this position requires CJIS clearance, the Department will have access to all an applicant’s criminal and juvenile delinquency records, even those that have been sealed or expunged.
• The selected applicant must be a member of The Florida Bar in good standing.
• This position requires the incumbent to have and maintain a valid driver’s license in good standing. A driver’s license history review will be conducted on all candidates in consideration for the position. Must have the ability to operate a state vehicle.
• Travel, to include overnight travel, is required.
• This position may require lifting up to 30lbs.

General Information

The elements of the selection process may include a skill assessment and/or oral interview.

Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Fingerprints and associated information/biometrics will be retained in the FBI’s Next Generation Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI.

The process for selecting applicant(s) for this position could take up to six months. Following the six-month period, a new application must be submitted to an open advertisement to be considered for that vacancy.

FLHSMV employees are paid once a month on the last workday of each month. All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.