Job description

PumpMan NYC, a PumpMan Holdings company, serves New York City’s five boroughs and the Tri-State region for more than 90 years. PumpMan NYC is the authorized service and repair company for Federal Pump and other brands of pumps and pump systems and is a leading service and repair company. PumpMan NYC services all makes and models of commercial, industrial, and municipal water pumps and pump systems.

Come and Grow with a Leader in the Industry… PumpMan NYC has an exciting opportunity for a Field Operations Manager to join our team in Astoria, NY.

Job responsibilities:

• Work with the general manager on deploying field service technicians to ensure all project requirements and budgets are met.
• Manage the full scope of installation, start-up, repair, and replacement projects in commercial and industrial buildings or municipal water and wastewater systems, including estimating, labor planning, job scheduling, work assignments, job completion, troubleshooting, and quality control.
• Troubleshooting complex service jobs by analyzing and coming up with solutions for repairing electrical and mechanical issues.
• Engage with customers for any dispute resolutions and to ensure customer satisfaction with our services.
• Attend job-Walks, meet customers, and gather information necessary for Estimators to properly Bid on new Projects as needed.
• Attend business related events within the community to gain knowledge for bidding on new projects.
• Work with Estimators and planned maintenance teams to ensure all aspects of the project are captured in the estimate & subsequent proposal.
• Assist in driving the business processes and profitability across all channels through analysis of sales and margin
• Assist with the disciplined management process which ensures an efficient and safe work environment, including coordination and participation in regular safety training.
• ·Assisting in hiring a technically competent team that meets and exceeds the technical requirements of our customers
• Mentoring field employees to gain their trust and cooperation.

Job Requirements:

• Experience in the contracting, construction or industrial service industries preferred. Technical college degree or relevant Trade School certifications.
• Knowledge of MEP (mechanical, electrical, and plumbing) systems. Construction/contracting experience with pumps, motors, and control systems is essential.
• Proficient with typical Microsoft programs, including Excel, Word, PowerPoint, Project, Publisher, and Adobe. Experience with Sage Accounting is a plus.
• Minimum 1 year of experience with Mechanical systems, service, maintenance, or sales, in a managerial position.

Compensation/Benefits:

• Competitive Annual Salary
• Medical, Dental, Vision
• 401(k) Profit Sharing Plan
• Paid Time Off and Holidays

Job Type: Full-time

Pay: $110,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Astoria, NY: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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