Job description

Position Overview

The Principal of a top franchise with locations in all 50 states is searching for an Austin-based Executive Assistant (EA) to help him focus on his highest leverage work. This role is challenging and fast-paced - we move quickly and we need this person to be in step with us, managing multiple work streams and staying organized as priorities change. The potential for visibility and access in this role is high - this EA will be the “right hand person” to the Principal and a part of the Leadership Team.

The ideal EA is a project manager, critical thinker, and strategic asset; they analyze and anticipate the Principal’s needs to avoid pitfalls and are fiercely committed to helping his businesses run with ease and efficiency. The EA is confident in asking clarifying questions, making clear recommendations, and pushing back when it is in the best interest of the Principal and Leadership Team. We’re looking for an innovative, self-starter who finds great satisfaction in being busy and productive; someone who wants to work with hungry, humble, and people-smart team players.

EXECUTIVE ASSISTANT RESPONSIBILITIES

Email & Calendar Management

• Monitor and manage the Principal’s inbox and information flow. Quickly assess how to escalate the situation, delegate, or answer queries/questions independently. Thoughtfully prepare first draft responses as appropriate to emails and requests, on behalf of the Principal
• Manage the Principal’s calendar. Create detailed calendar holds, prep blocks, and incorporate travel time, when appropriate. Prepare him to go into engagements with the background necessary on the meeting and who is attending
• Manage the Principal’s daily, monthly, and quarterly meetings through a deep understanding of his priorities. Notice when his schedule is not working and create structures that allow him to thrive

Project Management & Meeting Coordination

• Serve as an active member of the Leadership Team and attend meetings to capture, share, and track action items. Synthesize meeting information, outcomes, and action items so they may be shared with others who don’t have full context
• Act as a project manager for activities across the business: track action items, follow up with stakeholders, and ensure crucial tasks are completed on time
• Collect content and publish agendas for key meetings
• Coordinate and support leadership meetings, virtual team meetings, quarterly advisory council meetings, and board of directors’ meetings
• Be where the Principal cannot be. Attend meetings if he cannot be present and take meeting notes on his behalf

Travel Management

• Research and coordinate the Principal’s business and some individual personal travel, including RSVPs, flight details, accommodations, transportation, meals/reservations, itineraries, meeting rooms, etc.
• Travel with the Principal twice a year for leadership conferences to make sure everything is set up prior to arrival and to assist with event execution

Other

• Prepare correspondence, meeting notes, and slide decks, as requested
• Proofread communications and presentations for content and grammar
• Light administrative support tasks for other Leadership Team members
• Manage expenses & reimbursements for corporate purchase cards
• Learn about franchise programs, procedures, and more to effectively act as a liaison between the Leadership team and employees, vendors, and other team members when questions arise
• Other duties as assigned

WHAT YOU BRING TO THE ROLE

• 3-5 years of experience as an Executive Assistant, Operations Manager, project management, or similar role in a fast-paced environment
• You can work 4-5 days per week in-person out of our Georgetown, TX office (north of Austin)
• You sweat the details: You are a natural organizer and are good at staying on top of things others may miss. You will be tasked with managing many details and helping the Principal with his various businesses, which have different goals and competing priorities
• Proactivity: You have a future-oriented mindset that allows you to see the small steps in a large process, and anticipates the needs, time, and resources to complete that process. You proactively remove obstacles for the Principal so that he can focus on his highest leverage work
• Adaptability: You have a high sense of urgency, the ability to work efficiently, juggle multiple projects with appropriate prioritization, adhere to quick deadlines, and adapt to evolving circumstances through critical thinking. You’re ambitious and you bounce back quickly from setbacks. You maintain composure and sense of humor in high-pressure situations
• Resourcefulness: You’re a creative problem solver and you figure most things out on your own. You ask clear questions when you need more information or direction
• Team Player: You’re humble. You’re not above any task because we’re all in it together. No task is too small and you roll up your sleeves to get things done and to collaborate with others
• Exceptional Communicator: You’re an active listener and record everything that’s said, written, or texted and nothing slips through the cracks. You type accurately, quickly, and with exceptional formatting. It is rare for someone to have to ask you twice about something. Your communication with clients, stylists, and other stakeholders is a thoughtful and intentional reflection of our brand.
• Receptive to feedback: When given constructive feedback, you act on it immediately and don’t need to be reminded again. You strive to continuously improve and take full responsibility for your role
• Experience in exercising discretion, and diplomacy in handling all matters, information, and relationships (including confidential or sensitive information)
• High proficiency in Microsoft Office Suite (Word, SharePoint, OneDrive), Zoom, Slack, and other tech tools

Salary & Benefits

• Salary Range: $85-95K annually plus bonus opportunities
• 15 days of PTO plus 5 personal days per year
• Health Benefits
• 401k Plan with matching
• Pet Insurance
• Employer provided short-term, long-term disability, and life insurance

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

To apply, please visit https://grnh.se/bbf241062us (Indeed applications will not be reviewed).

Job Type: Full-time

Pay: $85,000.00 - $95,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Georgetown, TX 78628: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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