Examiner

Full Time
Lakewood, CO
$43,068 - $63,024 a year
Posted Just posted
Job description
Department Information

This position is open only to Colorado state residents.
A n eligible list established with this recruitment may be used to fill other similar positions within the Colorado Department of Public Safety in the next 12 months.
Our Mission - Engaged employees working together to safeguard lives and to provide diverse public safety services to local communities.
Our Vision - Creating safer and more resilient communities across Colorado.
Our Core Values – Unity, Honor, Service


CDPS commits to cultivating an equitable, diverse, and inclusive work environment. We ensure that we recruit, retain, and promote engaged employees. Our approach to diversity is simple - it's about embracing everyone! We strive to build and nurture a culture where inclusiveness is a reflex, not an initiative. Our strength is our promise to be inclusive with intentional strategies to welcome and uplift our employees to thrive - while building a more equitable workplace. CDPS is an equal opportunity employer. See our EEOD Utilization Report (2020)


Why Do I Love My Job at CDPS


At CDPS we nurture a centric culture driven by our commitment of creating a safer Colorado, an inclusive workplace where everyone can be their own authentic self. We model a culture of collaboration, support and growth to our employees. Our culture has public service focus, and we strive to provide innovative solutions and services to our fellow Coloradans!


Careers with a purpose:

If you are passionate about public safety service, and are eager to dedicate your career to serving Coloradans, this is the organization you want to join!
We are committed to providing public safety services to our fellow Coloradans in their times of greater needs such as: safety on our roads, preparing and mitigating environmental disasters, disaster recovery, combating crime, school safety, and victim recovery.
You’ll have the opportunity to challenge yourself and acquire new capabilities to build a rewarding and fulfilling career while making a difference in our community!

When you join CDPS, you are joining a team of exceptional individuals and together you will be inspired, motivated and supported to become the best you can be.


Unmatched Benefits:

We highly value work life balance and offer excellent work-life programs, training, and professional development opportunities!

Did you know that only 15% of employers offer a defined contribution plan? CDPS offers unmatched retirement benefits including PERA Defined Benefit Plan or PERA Defined Contribution Plan, plus 401K and 457 plans.

The Employee Assistance Program (C-SEAP) is available in every region of the state. It is our effort to support the well-being of employees and the workplace. EAPs provide short-term counseling, referrals and resources, as well as training and organizational development services.

CDPS provides generous time off including 11 paid holidays per year plus vacation, sick leave, and wellness days.

Medical and dental options are available for permanent employees and their dependents. We also offer short and long-term disability coverage, and life insurance that includes legal resources and discounts.

Additional benefits we offer include free ECO passes for qualifying State employees within the RTD service area, and reduced college tuition at CSU Global and DeVry University.

Description of Job

About the Work Unit
InstaCheck conducts background checks, as a Federal Point of Contact (POC) on individuals attempting to purchase firearms from Federal Firearm Licensees (FFLs). InstaCheck conducts criminal background checks for the State’s Sheriffs on individuals applying for concealed handgun permits (CHPs). InstaCheck conducts reviews and makes decisions regarding appeals of denied buyers.

About the Job
This position serves as an examiner in conducting background checks on individuals attempting to purchase firearms through FFLs in Colorado as the individual point of contact for the FBI’s National Instant Criminal Background Check System (NICS). This position reviews and analyzes criminal records and documents to determine, within the three-day deadline that the Brady Act requires, if there are prohibiting factors that prevent the potential gun buyers from purchasing firearms. The Examiner Technician serves as an experienced examiner and reviews and analyzes the more difficult and complex criminal records and documents to determine if there are prohibiting factors that prevent potential gun buyers from purchasing firearms. The Examiner Technician conducts criminal background checks on behalf of Colorado Sheriff’s for applicants of Concealed Handgun Permits (CHPs). The Examiner Technician processes appeals for subjects denied the purchase of a firearm in Colorado. The Examiner Technician serves as a lead worker in the absence of a supervisor. This position mentors and trains newly-assigned employees.

Key Responsibilities
  • Receives and responds to Inquiries from the gun buyers, pertaining to determining true identity. Provides assistance and Instructions to gun buyers regarding the proper procedures and ways to pursue and resolve identity Issues.
  • Responds to Inquiries from other sources such as, but not limited to, FFLs requesting status updates, customers concerning the appeals process, CHP applicants, and Colorado Sheriff's requesting status updates.
  • Compares descriptive data on the potential firearm purchaser provided by the FFL to their Department of Motor Vehicle record to verify the Identity of the Individual and authenticity of the Information. Ensure adherence to security regulations so that at no time will criminal history information be made available to the FFL.
  • APPEALS: Receives and responds to inquiries from gun buyers, pertaining to appealing a firearm denial. Provides assistance and Instructions to gun buyers regarding the proper methods to pursue and resolve a firearm denial. Contacts various law enforcement agencies and courts within and outside Colorado, to obtain necessary disposition documentation. Review and research complex and voluminous manuals, laws and automated material in an attempt to develop proper Information and procedures to be applied in resolving Issues. Research legal Issues not only on the federal level and with regard to Colorado law, but in any other state In which the appellant may have been charged with a crime. Exercises sound and articulable judgment as to whether a denial should be sustained or overturned; provides testimony as to these decisions in any action brought against the state based on these decisions.
  • Concealed Handgun Permits: Responds to inquiries from Colorado's Sheriffs Offices, pertaining to the status of a CHP applicant , provides assistance and Instruction to CHP applicants and Sheriff's Offices regarding the proper procedures and CHP eligibility laws. Contacts various law enforcement agencies and courts, both within and outside Colorado, to obtain necessary disposition documentation. Review and research complex and voluminous manuals, laws and automated material in an attempt to develop proper Information and procedures to be applied in resolving these Issues. Exercise sound and articulable judgment as to an applicant's eligibility to carry a concealed handgun and provide assessment and recommendation to Colorado's Sheriffs.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

NOTE: To be considered for this position, you must meet one of the following options for consideration.


MINIMUM QUALIFICATIONS

Four years of course work from an accredited college, university or non-correspondence school.

OR

Four years of general experience that included entering, reviewing, revising, and manipulating data.


PREFERRED QUALIFICATIONS
  • Experience providing customer service in receiving and responding to high volume telephonic and internet based inquiries.
  • Experience performing inquiries using and of the following: the Colorado Crime Information Center (CCIC), the National Crime Information Center (NCIC), the Interstate Identification Index (III), the National Criminal Instant Background Check System (NICS), the Integrated Colorado Online Network (ICON), and as warranted, the Immigration and Customs Enforcement (ICE).

CONDITIONS OF EMPLOYMENT

  • Requires successful completion of a background investigation that includes a polygraph exam, a fingerprint based criminal history search, drug screen and personality assessment. If you have used any illegal drugs in the past five years, or have been convicted of a felony or have a history of criminal activity, you will be disqualified and will not be hired for this position.
  • Must be Colorado resident at the time of application
  • This position has been designated as Essential Services.
  • Instacheck is a 12 hour a day; 7 days a week operation; shift work required.

REQUIRED COMPETENCIES:
  • Accuracy- verifies the FFL license, remaining constantly alert of possible attempts by unauthorized persons to gain access to InstaCheck by pretex
  • Attention to detail- compares descriptive data on the potential firearm purchaser provided by the FFL to their Department of Motor Vehicle record to verify the identity of the individual and authenticity of the information.
  • Consistency-repeatedly following a process
  • Connecting records-reviews descriptive data on the potential gun buyer provided by the FFL and compare to possible hits
  • Focus-reviews the criminal records and determine whether the name and information match the potential gun buyer. Reviews each record to determine if charge is a felony or misdemeanor, which may require limited research of state law. Advises the FFL of decision made.
  • Commitment to task-ability to start and persist with specific courses of action while exhibiting high motivation and a sense of urgency; willing to commit to long hours of work and make personal sacrifice in order to reach goals.
    Not being afraid to ask questions.
APPEAL RIGHTS
If you receive notice that you have been eliminated from consideration for the position, you may protest the action by filing an appeal with the State Personnel Board/State Personnel Director within 10 days from the date you receive notice of the elimination. Also, if you wish to challenge the selection and comparative analysis process, you may file an appeal with the State Personnel Board/State Personnel Director within 10 days from the receipt of notice or knowledge of the action you are challenging. Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director's Administrative Procedures, 4 CCR 801, for more information about the appeals process. The State Personnel Board Rules and Personnel Director's Administrative Procedures are available at www.colorado.gov/spb. A standard appeal form is available at: www.colorado.gov/spb. If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within 10 days of your receipt of notice or knowledge of the action: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038. Phone: 303-866-3300. The ten-day deadline and these appeal procedures also apply to all charges of discrimination.

Supplemental Information

ARE YOU IN NEED OF AN ACCOMODATION?

If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to cdps_hr@state.co.us.

EQUITY, DIVERSITY AND INCLUSION STATEMENT
The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

Colorado Department of Public Safety is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Christine Moreno, christine.moreno@state.co.us

NOTIFICATIONS


All correspondence regarding your status in the selection/examination process will be via email. Include your current working email address on your application and check your email frequently as you could receive time sensitive correspondence regarding this position. We highly recommend that you set up your email to accept messages from "state.co.us" and "info@governmentjobs.com" addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email.

PLEASE READ CAREFULLY - RECRUITMENT TIMELINE INFORMATION
  • Applications are considered complete and accurate at the time of submission. Therefore, additional information may not be solicited or accepted after your application has been received.
  • All applications that are received by the closing of this announcement will be reviewed against the Minimum Qualifications in this announcement. Candidates who meet the minimum qualifications may proceed to the next step. Colorado Revised Statutes require that state employees are hired and promoted based on merit and fitness through a comparative analysis process.

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